Top Benefits
About the role
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the mid-scale segment of the market. Part of the Wyndham Hotel Group’s family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).
Within Canada, Microtel is one of the fastest growing new construction hotel brands in the country. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to expand the brand across Canada.
Microtel Kanata is managed by MasterBUILT Hotels - a leading hotel development, investment and management company in the country, and owned in partnership with Eeyou Companee and Tawich Development Corporation. As a MasterBUILT-managed hotel, you will join an inclusive and impactful team who believes in building enduring relationships; creating positive team environments; entrepreneurial spirit; and delivering WOW through authentic service and genuine care.
NEW OPPORTUNITY:
HOTEL GENERAL MANAGER
Microtel Inn & Suites by Wyndham Kanata Ottawa West, ON
The General Manager’s main responsibility is to meet and exceed the expectations of guests and employees and in-so-doing achieve the profitability, customer service and asset management expectations of ownership. A successful hotel and General Manager will be entrenched in, and engaged with, the community in which they operate. The General Manager will succeed by demonstrating the know-how to deliver on the vision and uphold the culture of a phenomenal hotel company. This position will be based out of our open location in Kanata, ON.
RESPONSIBILITIES:
• Lead all aspects of day-to-day hotel operations, ensuring a consistent, brand-compliant Microtel Inn & Suites experience for guests.
• Build, coach, and retain a high-performing team culture rooted in guest service, respect, inclusion, and pride in the hotel and local community.
• Drive strong financial performance through disciplined labour management, cost control, forecasting, and collaboration with MasterBUILT’s support teams.
• Maintain high guest satisfaction by actively monitoring service delivery, guest feedback, and online reputation, and addressing opportunities in real time.
• Ensure full compliance with Microtel brand standards, health and safety requirements, and internal policies and reporting expectations.
• Collaborate closely with MasterBUILT’s corporate support teams across operations, sales, revenue management, marketing, human resources, and accounting.
• Act as an ambassador for Kanata, building meaningful relationships with local
businesses, suppliers, schools, and community partners to strengthen the hotel’s
presence and reputation.
TYPICALLY WE LOOK FOR THE FOLLOWING:
Experience Required
- 5+ years of progressive hospitality or leadership experience.
- Strong recruitment, training, and leadership skills—able to lead and coach a team from the ground up.
- A proven record of balancing guest satisfaction and financial performance.
- Community-minded with experience or interest in Indigenous relations and local
- partnerships.
- Previous experience with budgeting, forecasting, and operational decision-making.
- A hands-on, positive approach – the ability to roll up your sleeves and lead by example.
WORKING CONDITIONS:
- Competitive compensation package with performance bonus.
- May be eligible for relocation allowance.
- Temporary housing support may be available if relocating.
- Comprehensive training and leadership development.
- Potential for career advancement within the MasterBUILT Hotels network.
- The opportunity to make a lasting mark in a great community.
TO APPLY:
Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/901.
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.
Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.
About MasterBUILT Hotels ltd
MasterBUILT® Hotels develops, builds, manages, and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Platinum winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.
Microtel Inn & Suites by Wyndham is an all-new construction, limited service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 16 of the past 17 years – an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).
Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.
Top Benefits
About the role
Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the mid-scale segment of the market. Part of the Wyndham Hotel Group’s family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 18 of the past 19 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).
Within Canada, Microtel is one of the fastest growing new construction hotel brands in the country. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to expand the brand across Canada.
Microtel Kanata is managed by MasterBUILT Hotels - a leading hotel development, investment and management company in the country, and owned in partnership with Eeyou Companee and Tawich Development Corporation. As a MasterBUILT-managed hotel, you will join an inclusive and impactful team who believes in building enduring relationships; creating positive team environments; entrepreneurial spirit; and delivering WOW through authentic service and genuine care.
NEW OPPORTUNITY:
HOTEL GENERAL MANAGER
Microtel Inn & Suites by Wyndham Kanata Ottawa West, ON
The General Manager’s main responsibility is to meet and exceed the expectations of guests and employees and in-so-doing achieve the profitability, customer service and asset management expectations of ownership. A successful hotel and General Manager will be entrenched in, and engaged with, the community in which they operate. The General Manager will succeed by demonstrating the know-how to deliver on the vision and uphold the culture of a phenomenal hotel company. This position will be based out of our open location in Kanata, ON.
RESPONSIBILITIES:
• Lead all aspects of day-to-day hotel operations, ensuring a consistent, brand-compliant Microtel Inn & Suites experience for guests.
• Build, coach, and retain a high-performing team culture rooted in guest service, respect, inclusion, and pride in the hotel and local community.
• Drive strong financial performance through disciplined labour management, cost control, forecasting, and collaboration with MasterBUILT’s support teams.
• Maintain high guest satisfaction by actively monitoring service delivery, guest feedback, and online reputation, and addressing opportunities in real time.
• Ensure full compliance with Microtel brand standards, health and safety requirements, and internal policies and reporting expectations.
• Collaborate closely with MasterBUILT’s corporate support teams across operations, sales, revenue management, marketing, human resources, and accounting.
• Act as an ambassador for Kanata, building meaningful relationships with local
businesses, suppliers, schools, and community partners to strengthen the hotel’s
presence and reputation.
TYPICALLY WE LOOK FOR THE FOLLOWING:
Experience Required
- 5+ years of progressive hospitality or leadership experience.
- Strong recruitment, training, and leadership skills—able to lead and coach a team from the ground up.
- A proven record of balancing guest satisfaction and financial performance.
- Community-minded with experience or interest in Indigenous relations and local
- partnerships.
- Previous experience with budgeting, forecasting, and operational decision-making.
- A hands-on, positive approach – the ability to roll up your sleeves and lead by example.
WORKING CONDITIONS:
- Competitive compensation package with performance bonus.
- May be eligible for relocation allowance.
- Temporary housing support may be available if relocating.
- Comprehensive training and leadership development.
- Potential for career advancement within the MasterBUILT Hotels network.
- The opportunity to make a lasting mark in a great community.
TO APPLY:
Please apply online at https://masterbuilthotels.bamboohr.com/hiring/jobs/901.
We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.
Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.
About MasterBUILT Hotels ltd
MasterBUILT® Hotels develops, builds, manages, and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Platinum winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.
Microtel Inn & Suites by Wyndham is an all-new construction, limited service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 16 of the past 17 years – an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).
Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.