UiPath Automation Support Analyst
About the role
UiPath Automation Support Analyst
Job Type: 1 Contractor – 18 months Location: Toronto, ON (4 days onsite) Pay Rate: $40 - $45/hr Your New Company A leading organization is seeking a curious, solutions-oriented Automation Support Analyst to join the Data and Technology team. This role is ideal for someone who enjoys solving production issues, working with modern automation and AI platforms, and supporting solutions that are critical to helping business teams operate efficiently and reliably. You will help ensure the stability, reliability, and availability of enterprise automations and AI-enabled workflows across platforms such as UiPath, Power Platform, Copilot Studio, Azure AI Foundry, and related technologies.
Your New Role
You will be responsible for: Monitoring and supporting the stability, reliability, and availability of production automations, AI-powered workflows, copilots, and agentic solutions across UiPath, Power Platform, Copilot Studio, Azure AI Foundry, and related technologies. Managing and supporting UiPath Orchestrator environments, queues, assets, schedules, robots, triggers, monitoring, and exception handling. Performing incident triage, troubleshooting, root cause analysis, and resolution for automation and AI-enabled workflow issues, while helping reduce recurring incidents over time. Supporting production changes, deployments, upgrades, release validations, and post-release monitoring to ensure automation and workflow solutions continue to operate as expected. Supporting Human-in-the-Loop processes, Action Center workflows, and exception management. Assisting with AI model deployments, prompt management, and knowledge source connectivity. Managing credentials, access requests, service accounts, and security-related support activities. Partnering with Infrastructure, Security, Database, Application Support teams and business teams to resolve issues and maintain service reliability. Maintaining runbooks, support procedures, knowledge articles, and operational documentation.
What You Will Need to Succeed
Required Skills 3+ years supporting or developing enterprise automations, workflows, or AI-powered solutions. Strong understanding of UiPath Orchestrator administration including queues, assets, triggers, schedules, robots, and monitoring. Experience troubleshooting production automation issues. Working knowledge of UiPath Document Understanding, Action Center, Apps, Integration Service, and AI Center. Experience with UiPath, Power Automate, Power Apps, and Copilot Studio. Familiarity with Microsoft Copilot Studio and Azure AI Foundry. Strong SQL and database troubleshooting skills. Knowledge of GitHub, CI/CD, Windows Server, VMs, APIs, and cloud services. Experience working with ServiceNow or similar incident management platforms. Strong written and verbal communication skills.
Preferred Skills & Experience
UiPath Professional or Advanced Developer Certification. Certifications in Microsoft AI, Azure AI, Copilot Studio, Power Platform or related technologies. Experience supporting AI agents and GenAI-enabled solutions.
What You Will Get in Return
Opportunity to support enterprise-scale automations, AI-powered workflows, copilots, and agentic solutions. Exposure to modern technologies including UiPath, Power Platform, Copilot Studio, and Azure AI Foundry. Collaborative environment partnering with Infrastructure, Security, Database, Application Support, and business teams.
What You Need to Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
This posting is for an existing vacancy with the organization. AI may be used to screen, assess or select applicants for the position.
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com
Similar Jobs
UiPath Automation Support Analyst
About the role
UiPath Automation Support Analyst
Job Type: 1 Contractor – 18 months Location: Toronto, ON (4 days onsite) Pay Rate: $40 - $45/hr Your New Company A leading organization is seeking a curious, solutions-oriented Automation Support Analyst to join the Data and Technology team. This role is ideal for someone who enjoys solving production issues, working with modern automation and AI platforms, and supporting solutions that are critical to helping business teams operate efficiently and reliably. You will help ensure the stability, reliability, and availability of enterprise automations and AI-enabled workflows across platforms such as UiPath, Power Platform, Copilot Studio, Azure AI Foundry, and related technologies.
Your New Role
You will be responsible for: Monitoring and supporting the stability, reliability, and availability of production automations, AI-powered workflows, copilots, and agentic solutions across UiPath, Power Platform, Copilot Studio, Azure AI Foundry, and related technologies. Managing and supporting UiPath Orchestrator environments, queues, assets, schedules, robots, triggers, monitoring, and exception handling. Performing incident triage, troubleshooting, root cause analysis, and resolution for automation and AI-enabled workflow issues, while helping reduce recurring incidents over time. Supporting production changes, deployments, upgrades, release validations, and post-release monitoring to ensure automation and workflow solutions continue to operate as expected. Supporting Human-in-the-Loop processes, Action Center workflows, and exception management. Assisting with AI model deployments, prompt management, and knowledge source connectivity. Managing credentials, access requests, service accounts, and security-related support activities. Partnering with Infrastructure, Security, Database, Application Support teams and business teams to resolve issues and maintain service reliability. Maintaining runbooks, support procedures, knowledge articles, and operational documentation.
What You Will Need to Succeed
Required Skills 3+ years supporting or developing enterprise automations, workflows, or AI-powered solutions. Strong understanding of UiPath Orchestrator administration including queues, assets, triggers, schedules, robots, and monitoring. Experience troubleshooting production automation issues. Working knowledge of UiPath Document Understanding, Action Center, Apps, Integration Service, and AI Center. Experience with UiPath, Power Automate, Power Apps, and Copilot Studio. Familiarity with Microsoft Copilot Studio and Azure AI Foundry. Strong SQL and database troubleshooting skills. Knowledge of GitHub, CI/CD, Windows Server, VMs, APIs, and cloud services. Experience working with ServiceNow or similar incident management platforms. Strong written and verbal communication skills.
Preferred Skills & Experience
UiPath Professional or Advanced Developer Certification. Certifications in Microsoft AI, Azure AI, Copilot Studio, Power Platform or related technologies. Experience supporting AI agents and GenAI-enabled solutions.
What You Will Get in Return
Opportunity to support enterprise-scale automations, AI-powered workflows, copilots, and agentic solutions. Exposure to modern technologies including UiPath, Power Platform, Copilot Studio, and Azure AI Foundry. Collaborative environment partnering with Infrastructure, Security, Database, Application Support, and business teams.
What You Need to Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
This posting is for an existing vacancy with the organization. AI may be used to screen, assess or select applicants for the position.
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com