There is currently an opening for an Information Technology – Technical Analyst. This person will be required to be in close communication with production staff, procurement, engineering and IT on a daily basis to help support the various systems used in the company.

Location: 160 Consolidated Drive, Paris, ON

Dedicated Shift: 8:00am - 4:30pm, Monday - Friday

Job Duties:

• Design and execute communication solutions between various business systems.
• Translate business requirements into integrated solutions
• Support users at multiple locations
• Review document changes and identify gaps in current systems and processes; recommend and implement effective solutions by collaborating with cross-functional teams
• Educate business users responsible for managing and operating business processes
• Work with staff in developing and programing integrations and automation
• Monitor, measure and provide feedback on process performance

Qualifications:

• Positive attitude, good organizational and decision-making skills
• Experience in ERP implementations
• Education or equivalent experience in activities related to manufacturing, project management, production planning, logistics, or related industries
• Able to manage competing demands, deal with frequent changes and effectively prioritize and execute tasks
• Detail and customer service oriented
• Excellent communication skills (both written and verbal) as well as strong interpersonal skills
• Ability to troubleshoot and problem solve
• Technical competency and ability to communicate both technical and non-technical material to a diverse audience
• Highly motivated and self-directed
• Possess professional presentation skills
• Power BI Proficiency:
• Building dashboards, reports and data models
• DAX - Writing formulas for calculated columns and measures
• Power Query - Data transformation and cleaning
• Experience with Microsoft Dynamics AX 2012 / Dynamics 365 Supply Chain Management considered an asset
• Development with the following technologies an asset:
• SQL Queries
• Web Services (AJAX, REST API, JSON, XML)
• Programming in X++, C# or JavaScript
• Microsoft middleware (SSIS, Azure Logic Apps, Power Automate)
• Experience in designing / implementing cloud solutions for manufacturing / logistics industry

What We Can Offer You:

• Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
• Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
• RRSP Matching Program: Retirement planning? We’ve got your back!
• Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
• Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
• Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.