Sales Associate & Marketing Coordinator
Top Benefits
About the role
Tru Earth is looking for an Eco collective Sales Associate & Marketing Coordinator to work on Sunday, Thursdays, Fridays from 11am-5pm.
Join our team at Tru Earth, a proud B-Corp certified organization, where your work will not only contribute to our success but also align with our commitment to social and environmental responsibility, making a positive impact on the world while fostering a purpose-driven and sustainable workplace culture.
Eco-Collective Sales Associate & Marketing Coordinator is customer-focused & creative person whose goals are to provide exceptional customer service & a creative flare with our social media platforms. This role requires you to have initiative, be organized and enthusiastic about connecting with customers & our local community.
At Tru Earth we dedicate to make true lasting change that helps save the planet. This begins with a diverse employee base and an inclusive work environment. We are continuously working to ensure our processes and policies are inclusive to all and respects varying experiences and needs. We are proud to be an equal opportunity employer that values and welcomes a diverse employee base.
Diversity is a fact, Inclusion & Equity is a choice, Belonging is an outcome.
We encourage you to contact us at peopleandculture@tru.earth if you require an accommodation for the recruitment process, we would love to hear from you!
Main Job Tasks, & Duties
- Greet and assist customers in a friendly and professional manner
- Provide product information and offer recommendations to customers based on their needs
- Handle customer inquiries, escalate customer complaints, and ensure customer satisfaction
- Online order Fulfillment
- Maintain a clean and organized sales floor, including restocking shelves and arranging merchandise
- Stay up to date on product knowledge and industry trends
- Ensuring a positive and memorable shopping experience for every customer
- Managing end of month inventory reports
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system
- Participate in store promotions, sales events, and product launches
- Be the resident Social Media expert providing expertise about trends and community requests. Provide new and innovative ways to attract prospective customers (contests, promotions, etc)
- Making stories, reels & posts to inform our audience of what the Eco Collective has to offer with their products
- Track the social media performance of leading brands on social, as well as vitals and other eco-industry leaders. Report findings to the team as needed.
- Stay updated on social media best practices and trends, experimenting with innovative strategies to boost engagement and grow followers.
- Handle Customer Care for social media community inquiries
Education and Experience
- Minimum two years retail experience
- Experience with POS, Shopify, and Shopify ecommerce
- Video editing skills: You are very familiar with TikTok & Reels & editing and optimization
- Basic Graphic Design Skills (Canva, Photoshop)
- Basic Copywriting Principles with A Focus on Ecommerce Marketing
Key Skills and Competencies
- Strong customer service and relational skills
- Excellent communication and listening skills
- Knowledge of products and ability to make product recommendations
- Basic math skills for processing transactions and handling cash
- Attention to detail and ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Ability to work well within a team and contribute to a positive work culture
We thank all applications for their interest; however, only those shortlisted will be contacted.
Tru Earth does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tru Earth property and therefore, Tru Earth will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Tru Earth's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Tru Earth must be in place and current.
Job Type: Part-time
Pay: $20.00-$23.83 per hour
Benefits:
- Store discount
Work Location: In person
About Tru Earth
Do you clean your clothes? We're guessing you answered yes. If not, we're happy to be meeting you at a distance.
Now, would you change your laundry detergent if you found something that worked as well, cost the same and was as convenient as what you're using now but was better for the planet? Tru Earth was born because the majority of you just answered yes.
Ryan McKenzie, Brad Liski and Kevin Hinton all have one thing in common – an unhealthy appreciation for unicorns. Okay, they have two things in common: they are also parents and want to leave the earth a better place for their kids. Technically that's three things but let's stay on target.
As the Founders of Tru Earth, Ryan, Brad and Kevin are just like the rest of us – they want to make healthier choices for the environment, yet they realize convenience is key. But when Ryan found himself watching one kid show in particular (yes with his kids, although we don't blame you for asking) and saw the endless parade of plastic packaging they were seemingly promoting, he thought, "this is insane!".
So when the group uncovered a laundry detergent alternative that was supposed to be just as good, just as convenient and just as affordable as standard options, they said exactly what you would say – NO WAY!
But then they tried it, and it worked. So they asked other people to ty it, and it worked. Then they asked 150 people to pay for a subscription order, and 1,500 people said "yes." Within twelve months, Tru Earth was serving 60,000 people in 40 countries, and the planet continues to be better for it.
Today, Tru Earth is growing by leaps and bounds (not unlike how a unicorn jumps) because our products work, and they're an easy way to treat our planet better. Are we perfect? No, only unicorns are perfect… okay, too far. But we believe this is one simple thing we can do for the earth and our kids, and we hope you will too.
Sales Associate & Marketing Coordinator
Top Benefits
About the role
Tru Earth is looking for an Eco collective Sales Associate & Marketing Coordinator to work on Sunday, Thursdays, Fridays from 11am-5pm.
Join our team at Tru Earth, a proud B-Corp certified organization, where your work will not only contribute to our success but also align with our commitment to social and environmental responsibility, making a positive impact on the world while fostering a purpose-driven and sustainable workplace culture.
Eco-Collective Sales Associate & Marketing Coordinator is customer-focused & creative person whose goals are to provide exceptional customer service & a creative flare with our social media platforms. This role requires you to have initiative, be organized and enthusiastic about connecting with customers & our local community.
At Tru Earth we dedicate to make true lasting change that helps save the planet. This begins with a diverse employee base and an inclusive work environment. We are continuously working to ensure our processes and policies are inclusive to all and respects varying experiences and needs. We are proud to be an equal opportunity employer that values and welcomes a diverse employee base.
Diversity is a fact, Inclusion & Equity is a choice, Belonging is an outcome.
We encourage you to contact us at peopleandculture@tru.earth if you require an accommodation for the recruitment process, we would love to hear from you!
Main Job Tasks, & Duties
- Greet and assist customers in a friendly and professional manner
- Provide product information and offer recommendations to customers based on their needs
- Handle customer inquiries, escalate customer complaints, and ensure customer satisfaction
- Online order Fulfillment
- Maintain a clean and organized sales floor, including restocking shelves and arranging merchandise
- Stay up to date on product knowledge and industry trends
- Ensuring a positive and memorable shopping experience for every customer
- Managing end of month inventory reports
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system
- Participate in store promotions, sales events, and product launches
- Be the resident Social Media expert providing expertise about trends and community requests. Provide new and innovative ways to attract prospective customers (contests, promotions, etc)
- Making stories, reels & posts to inform our audience of what the Eco Collective has to offer with their products
- Track the social media performance of leading brands on social, as well as vitals and other eco-industry leaders. Report findings to the team as needed.
- Stay updated on social media best practices and trends, experimenting with innovative strategies to boost engagement and grow followers.
- Handle Customer Care for social media community inquiries
Education and Experience
- Minimum two years retail experience
- Experience with POS, Shopify, and Shopify ecommerce
- Video editing skills: You are very familiar with TikTok & Reels & editing and optimization
- Basic Graphic Design Skills (Canva, Photoshop)
- Basic Copywriting Principles with A Focus on Ecommerce Marketing
Key Skills and Competencies
- Strong customer service and relational skills
- Excellent communication and listening skills
- Knowledge of products and ability to make product recommendations
- Basic math skills for processing transactions and handling cash
- Attention to detail and ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Ability to work well within a team and contribute to a positive work culture
We thank all applications for their interest; however, only those shortlisted will be contacted.
Tru Earth does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tru Earth property and therefore, Tru Earth will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Tru Earth's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Tru Earth must be in place and current.
Job Type: Part-time
Pay: $20.00-$23.83 per hour
Benefits:
- Store discount
Work Location: In person
About Tru Earth
Do you clean your clothes? We're guessing you answered yes. If not, we're happy to be meeting you at a distance.
Now, would you change your laundry detergent if you found something that worked as well, cost the same and was as convenient as what you're using now but was better for the planet? Tru Earth was born because the majority of you just answered yes.
Ryan McKenzie, Brad Liski and Kevin Hinton all have one thing in common – an unhealthy appreciation for unicorns. Okay, they have two things in common: they are also parents and want to leave the earth a better place for their kids. Technically that's three things but let's stay on target.
As the Founders of Tru Earth, Ryan, Brad and Kevin are just like the rest of us – they want to make healthier choices for the environment, yet they realize convenience is key. But when Ryan found himself watching one kid show in particular (yes with his kids, although we don't blame you for asking) and saw the endless parade of plastic packaging they were seemingly promoting, he thought, "this is insane!".
So when the group uncovered a laundry detergent alternative that was supposed to be just as good, just as convenient and just as affordable as standard options, they said exactly what you would say – NO WAY!
But then they tried it, and it worked. So they asked other people to ty it, and it worked. Then they asked 150 people to pay for a subscription order, and 1,500 people said "yes." Within twelve months, Tru Earth was serving 60,000 people in 40 countries, and the planet continues to be better for it.
Today, Tru Earth is growing by leaps and bounds (not unlike how a unicorn jumps) because our products work, and they're an easy way to treat our planet better. Are we perfect? No, only unicorns are perfect… okay, too far. But we believe this is one simple thing we can do for the earth and our kids, and we hope you will too.