Title: Data and Administrative Coordinator

Position Type: Full-Time, Contract (6 Months)

Hours: 35 hours per week, Monday to Friday (occasional after hour flexibility is required)

Location: 962 Bloor St West

Supervisor: Executive Administrator

Sistering is a multi-service agency which offers practical and emotional support to women and trans people facing a variety of challenging life circumstances, including poverty, homelessness, social isolation, mental health and trauma histories.

Our Vision

Sistering envisions a world where all women and trans people, in all our diversity, are valued; a world where we are safe and supported, treated with dignity, and given the respect we deserve. When opportunities are just and equitable, we can live life on our own terms.

Our Mission

Our goal is to create a safe, non-judgmental space for women and trans people who are socially isolated, poor, homeless or precariously housed. Guided by principles of Anti-Oppression and Anti-Racism, Sistering works to change the social conditions that endanger women and trans

Sistering’s programs include a low-barrier 24/7 Drop In, Housing and Case Support, Harm Reduction, Peer Outreach, On the Path to Employment and Spun Studio social enterprise, and individual and systemic advocacy.

How We Do It

Sistering operates on a trauma-informed and relationship-based model and our harm reduction philosophy is a core element of all the work we do: we are here to respond to participants’ needs, where they are at, in the moment, to support participants to learn how to reduce harm and/or increase safety. In addition, we recognize that their lives have meaning and value.

POSITION SUMMARY:

The Data and Administrative Coordinator is responsible for managing organizational data and providing administrative support to ensure smooth operations and accurate data reporting. This role will focus on data collection, management, and reporting, as well as supporting administrative processes that enhance program delivery and organizational efficiency.

The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability to work collaboratively across departments to ensure data accuracy, integrity, and accessibility.

RESPONSIBILITIES:

Data Management & Reporting

• Support data collection, entry, storage, and reporting of program and organizational data
• Clean, standardize, and validate datasets to ensure accuracy and completeness
• Assist in data migration projects, ensuring seamless transitions between legacy and new systems
• Develop and maintain data tracking systems and dashboards to monitor performance and trends
• Prepare regular data reports for internal and external stakeholders, including funders and the Board of Directors
• Ensure compliance with data security, privacy policies, and confidentiality standards
• Support staff in using databases and reporting tools effectively, offering guidance and basic troubleshooting as needed

Administrative Support

• Support in maintaining office, building and vendor management systems including office inventory and equipment
• Maintain organized digital and physical filing systems for data, reports, and related documentation
• Schedule and coordinate meetings, prepare agendas, and take meeting notes when required
• Support the preparation of materials for funders, reports, and audits
• Assist with internal communications related to data processes and deadlines

Collaboration & Continuous Improvement

• Work with program teams to streamline data collection processes and improve efficiency
• Identify gaps or inconsistencies in data and recommend solutions to enhance accuracy
• Participate in internal projects aimed at improving data systems and administrative workflows

Other Duties as Assigned

QUALIFICATIONS:

• Post-secondary education in Data Management, Information Systems, Business Administration, or a related field
• Minimum 2 years of experience in data management, database administration, or reporting
• Experience working in a non-profit or social services environment is an asset
• Knowledge of data governance principles and reporting requirements for community organizations
• Proficiency in Microsoft Office Suite, especially Excel
• Experience with databases, reporting tools, or data visualization software (e.g., Power BI)
• Familiarity with electronic medical record systems or case management systems is an asset
• Strong attention to detail and problem-solving skills
• Excellent organizational and time management abilities
• Effective written and verbal communication skills
• Ability to work independently and collaboratively with diverse teams
• Understanding of privacy regulations and ethical considerations related to data

COMPENSATION:

• Competitive Hourly Wage
• Non-unionized Role

WORKING CONDITIONS:

This position works in the office and community. Sistering is a 24/7 operation, fast paced, intense environment. There may be the risk of exposure to potentially unpredictable behaviours and situations. Sistering is a pet friendly facility and as such, employees can expect to be in the proximity of animals.

Sistering is an Equal Opportunity Employer; we welcome and encourage applications from black, racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities. Those who require special accommodation through the interview process will be provided with the appropriate support.

This role is an open vacancy, and we encourage all qualified candidates to apply. Applicants will be informed of the outcome following an interview as per Ontario employment regulations.