The Department of Housing, Land and Communities is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

This position provides divisional coordination and support to ensure administrative processes are in place to support Home Renovation Programs staff in delivering efficient, effective and streamlined programs to clients. This position will act as a liaison between the Provincial Home Renovation Supervisor, the building technicians and the administrative support staff. This position will ensure processes are clear, transparent, and accountable within government policies and program criteria and provide appropriate controls over public resources.

The Program Officer will ensure that processes and procedures for the Home Renovation Programs, Seniors Safe @ Home Program and Seniors Home Repair Program are running efficiently while being as effective as possible. The results of these programs need to be monitored and reported to Senior Management as required.

This position interprets policy for the PEI Home Renovation Programs as required while ensuring consistent application of policy. The incumbent would also be responsible for assisting in updating/developing new policies through various research and planning methods and, in turn, communicating and incorporating these policies into practice.

Duties will include but are not limited to:

• Ensure all applications are processed in a timely manner and assessed to determine if request meets established program criteria;
• Ensure that all documentation supporting approval or denial of request exists for each application prior to application being reviewed by a building technician;
• Respond to queries regarding program as appropriate with particular attention to a timely response to applicants who have a complaint;
• Act as liaison between Provincial Home Renovation Supervisor, Building Technicians and Administrative Support when applicable;
• Assist the Provincial Home Renovation Supervisor in developing a working database to monitor applicants, file progress, contractor information (when applicable), and file history;
• Work in partnership with Efficiency PEI and Access PEI to assist in delivering programs and services in a way to best benefit the client;
• Assist in planning, implementation and monitoring of all Home Renovation Program administrative initiatives and processes to ensure effective and efficient use of resources and streamlining client service;
• Coordinate statistical reporting for the Home Renovation Program;
• Regularly review policy and procedures to determine if program is being delivered in the most effective and efficient manner and provide advice for amendments to policy and procedures and prepare draft amendments;
• Research and assist Coordinator in preparing Cabinet Committee on Priorities, Executive Council, and Treasury Board memos to support development and approval of PEI Home Renovation Programs initiatives;
• Assist in the coordination and implementation of strategic planning processes including input to departmental plan for the Home Renovation Programs;
• Developing processes and procedures for staff to follow to best streamline to application process;
• Assist in the implementation of specific program evaluation tools as directed by the Provincial Home Renovation Supervisor; and
• Other duties as required

Minimum Qualifications:

• Degree in Business Administration, or related discipline;
• Demonstrated equivalencies will be considered;
• Experience in Program Delivery;
• Experience working with building tradesmen and building trade contractors;
• Experience in cost estimating;
• Experience in policy development and implementation;
• Experience generating a variety of reports;
• Working knowledge of building codes;
• Knowledge of Provincial Housing Programs;
• Excellent knowledge of Excel Spreadsheets;
• Strong knowledge of basic computer programs including Microsoft Office 365, Word and Outlook;
• Excellent oral and written communication skills;
• Good analytical skills;
• Ability to plan and think strategically with minimal supervision;
• Excellent time management skills;
• Excellent organization skills;
• Ability to work collaboratively and maintain effective partnerships;
• Good previous work and attendance record, acceptable criminal record check and vulnerable sector check;

This competition may be used to fill future job vacancies.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to (902) 368-4383.

IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.

Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca**. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone (902) 368-4080.**

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