Purpose: The Manager, Facility Operations provides leadership for the safe, reliable and welcoming operation of Athletics and Recreation facilities on the Keele Campus. Reporting to the Executive Director, Athletics and Recreation, the role is accountable for daily facility operations, preventive maintenance planning, service coordination, risk management and operational readiness for programs, events and rentals. The Manager leads a team that maintains venue standards, responds to service needs, and coordinates renovations and capital improvements in collaboration with campus service partners and central functions. Athletics and Recreation venues supported by this role include: the Tait McKenzie Centre (gymnasia, fitness centre, studios, squash courts, change rooms, offices and the swimming pool), York Lions Stadium, the York Lions Dome, Alumni Field Stadium, outdoor sport fields and outdoor tennis courts. The role also coordinates the operational interface for satellite facility relationships, as required.

Education:

Bachelor degree in a relevant discipline.
Certification in one or more areas of sport facility management (e.g. aquatic operations, arena or refrigeration systems).
Current First Aid and CPR certification

Experience:

Five years related experience.
Three years management experience.
Experience managing large, multi use sport or recreation facilities, including aquatic facility oversight.
Experience supervising and supporting unionized employees within a collective agreement environment, alongside part time and seasonal workforces.
Experience planning and delivering maintenance programs and coordinating capital or renovation projects.
Experience managing budgets, forecasting and monitoring expenditures.

Skills: Knowledge
Facility operations and maintenance practices for complex sport and recreation environments.
Health, safety and risk management practices including emergency planning, incident management and regulatory compliance related to aquatic operations.
Vendor, contract and service level management in a large institutional environment.
Working knowledge of policies, standards and practices related to facilities, sustainability and safety within large, complex organisations, such as post secondary institutions.Skills
Effective planning, prioritization and project management skills, with the ability to manage multiple deadlines and competing operational demands.
Clear written and verbal communication skills, including the ability to translate technical information into practical guidance.
People leadership skills including coaching, performance development, conflict resolution and team building.
Advanced partner relationship and negotiation skills, including collaborating with central functions and vendors.
Customer service orientation and sound judgement in balancing program needs, safety, accessibility and facility integrity.
Proficiency with common office software (word processing, spreadsheets and email) and comfort working with maintenance, scheduling or service request systems.

Additional Notes:

Work is performed in a combination of office and facility environments across multiple venues.
Regular walking inspections and presence in active sport and recreation spaces (for example, pool deck, field areas and event set ups).
Schedule includes evenings and weekends based on operations and events, with availability for urgent after hours calls as required.

-Compensation:

York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

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We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

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PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.