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Director of Product Management

ServiceNow9 days ago
Remote
Canada, United States
$192,400 - $336,700/yearly
Senior Level

Top Benefits

Commuter benefits
Annual learning stipends
Work from home opportunities

About the role

Who you are

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
  • 15+ years of experience in enterprise software product management or platform strategy
  • Strong understanding of hyperscaler cloud platforms and enterprise SaaS architectures
  • Experience driving complex initiatives across multiple product teams without direct engineering ownership
  • Exceptional communication skills and strong executive presence
  • Proven ability to influence product strategy and roadmaps across large organizations
  • Strong operational discipline with the ability to manage multiple concurrent initiatives
  • We strongly value candidates who bring experience working within or closely with the Google ecosystem
  • Previous experience working at Google Cloud in product management, platform strategy, or ecosystem roles
  • Familiarity with Google Cloud platforms including GCP services, enterprise AI platforms, security platforms, data platforms, and Google Workspace
  • Experience navigating Google Cloud’s product organization and collaborating across multiple engineering teams
  • Experience delivering integrations or co-innovation initiatives involving Google technologies
  • Existing relationships within Google Cloud’s product ecosystem
  • Experience working within Google Cloud Services such as AI, data, or security platform product organizations is particularly valuable

What the job involves

  • At ServiceNow, our technology makes the world work for everyone, and our people make it possible
  • We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities
  • A critical part of our platform strategy is deep collaboration across the cloud ecosystem, including strategic co-innovation with Google across GCP infrastructure, enterprise AI platforms, data services, security platforms, and Google workspace productivity ecosystems
  • ServiceNow is seeking a seasoned product leader to drive product strategy and execution for our Google ecosystem partnerships
  • This role serves as the single-threaded product leader responsible for defining and driving ServiceNow’s end-to-end product strategy with Google Cloud and supporting our GTM teams to help customers adopt our joint solutions
  • ServiceNow integrates with Google Cloud technologies across multiple layers of the enterprise technology stack - AI + Data + Workflows + Security
  • Important: This role is not a traditional alliance or partner management position
  • It is a product leadership role focused on defining joint product strategy, presenting to executives on both sides, influencing product roadmaps across organizations, and driving adoption of joint product capabilities
  • Define Joint Product Strategy:
  • Develop and drive the end-to-end product strategy between ServiceNow and Google Cloud across AI + Data + Workflows + Security
  • Identify strategic co-innovation opportunities across our stacks
  • Build and maintain the “better together” product narrative that clearly articulates joint value for customers
  • Drive Cross-Portfolio Product Integrations:
  • Coordinate with multiple ServiceNow product teams to prioritize and deliver integrations with Google Cloud services
  • Coordinate with program management team to track integrations across their full lifecycle—from concept and roadmap alignment through launch and enterprise deployment
  • Ensure integrations deliver meaningful product differentiation and measurable customer value
  • Enable Customer Adoption:
  • Partner with product teams, product marketing and field teams to ensure integrations are supported with strong sales enablement and deployment guidance
  • Monitor customer adoption and production usage of integrations and drive improvements where necessary
  • Build Product Relationships Across Organizations:
  • Establish strong working relationships with Google Cloud product leaders. Connect domain leaders across both organizations to drive strategic collaboration
  • Facilitate alignment between ServiceNow and Google Cloud product teams to coordinate roadmaps and accelerate innovation
  • Provide Executive Visibility:
  • Maintain a clear view of ServiceNow’s product strategy with Google Cloud across the full technology stack
  • Provide senior leadership with visibility into co-innovation initiatives, roadmap alignment, and ecosystem opportunities
  • At company conferences; drive customer discussions, present demos and evangelize ‘Better Together’ story
  • Key Success Metrics for this role:
  • Success in this role will be measured by:
  • Delivery of strategic co-innovation initiatives with Google Cloud
  • Adoption of joint integrations by enterprise customers
  • Acceleration of roadmap alignment between ServiceNow and Google Cloud product teams
  • Strength and clarity of the end-to-end “better together” product story

Benefits

  • Commuter benefits
  • Annual learning stipends
  • Work from home opportunities
  • Generous family leave
  • Matched donations
  • Flexible PTO
  • 401(k) matching
  • Paid volunteer time

About ServiceNow

Software Development
10,000+

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

For more information, visit www.servicenow.com.

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