Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Business Management, Strategy & Support

Pay Details:

$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Business Management Analysts Center of Excellence are teams supporting various lines of business within Platforms and Technology organization. The AMCB BMA COE team provides dedicated Business Operations support to the AMCB/US Technology and Combined US Operations organization on shared services spanning across workforce management, day-to-day operating routines, data/reporting and analytics.

Job Description:

This new role will be reporting to the Manager of AMCB Tech Business Operations and work with various Enterprise and Segment internal teams to develop, maintain, execute and deliver business management services to support the AMCB/US Technology and Combined US Operations(CUSO) with standard and adhoc routines. The role will also provide analysis and monitor data quality, report production and develop efficient and timely data analysis routines to drive availability of "management by fact" approach. The role requires knowledge and expertise of reporting tools and emerging technologies to drive efficiencies on processes and routine operations. Additionally, this role will support management reporting requirements across all areas in the organization and ensure adherence to established reporting standards and guidelines.

Job Accountabilities:

• Conducts data reporting analysis and generates metrics established to measure progress and performance for management reporting.
• Perform routine administrative tasks in internal TD systems adhering to system requirements and standards ensuring data quality management best practices.
• Provides reporting system knowledge and expertise – be the SME on enterprise systems to ensure users enter accurate data and information for management reporting.
• Responsible for maintaining and managing established processes and guidelines and implement continuous improvements to drive efficiency.
• Produce and collect data for Scorecards and performance metrics for executive reporting (Ad-Hoc, Monthly and Quarterly)
• Develops and authors job aids and other materials for end user consumption
• Responsible for administration and release management of various reporting tools / packages
• Protect/enhance the security of TD data and must adhere to all privacy data risk standards.
• Prioritize and manage own workload and collaborate with team members in order to deliver quality results and meet timelines
• Ability to coordinate and prioritize multiple, simultaneous initiatives in a fast-paced environment, deliver results in a timely manner and recognize urgency to act.
• Establish effective relationships across multiple business and technology partners

Job Requirements:

• Undergraduate Degree or Technical Certificate in Data, Business or Computer Science or similar fields
• Intermediate/advanced skill level on MS Suite (Excel, PPT, Word)
• Experience in Sharepoint development, SQL, data tools an asset
• Confidence and ability to work independently on projects end-to-end (primarily non-routine, escalated, and specialized or complex issues), generally within short- to medium- term horizons (weekly to monthly).
• Must be eligible for employment under regulatory standards applicable to the position.
• Ability to independently perform tasks from end to end with minimal supervision
• Ability to prioritizes and manages own workload in order to deliver quality results and meet timelines and thrives in a fast-pace and ambiguous environment

Technical qualifications for this role:

Data analysis, visualization & reporting tools such as Microsoft Suite (including Visio), Tableau, Microsoft Power BI, Microsoft Excel. SQL and MS Access background an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet