Director- Risk & Governance
Top Benefits
About the role
What is the opportunity?
In this role, you will provide oversight, advice and counsel on Enterprise Strategic Client Group (ESCG) client-related risk escalations to ESCG team members and/or LOBs. These are some of RBC’s largest and most complex enterprising families and include Established clients as well as additional clients that are asked to be stewarded by the ESCG from RBC Executives. Aspects of risk may include risks to the ESCG brand, AML, country risk, legal/regulatory risk, operational risk and reputational risk.
What will you do?
Strategy Formulation
- Continuously develop the ESCG risk framework and identify opportunities to streamline procedures/processes, address gaps/deficiencies and improve the ability to identify an ESCG client through LOBs at point of on-boarding or escalation.
- Support and continuously evolve Enterprise oversight committees that include the ESC Oversight Committee, ESC Triage Committee, for maximum effectiveness to focus on critical ESCG client matters that require robust engagement and discussion with timely outcomes.
- Maintain and continue to assess the overall governance of the team’s risk conduct, particularly, BCM and Privacy reviews and other compliance obligations.
Client Servicing & Transaction Execution
- Liaise with ECSG clients, with the ESCG senior coverage team and/or with the appropriate LOB, to understand, evaluate and help execute complex requests from time to time
- Ensure enterprise risk oversight by partnering with internal partners to provide advice and counsel (as appropriate) to LOBs on complex matters such as high-risk business sectors involving cryptocurrency, cannabis, etc.; put forward persuasive factors relating to global trends, the economy, governments, reputable third-party associations to internal partners to balance risk vs. reward in management of high-risk enterprise clients; identify alternative/new solutions outside of business policies and procedures that continue to meet regulatory requirements; when appropriate, pursue exception requests.
- Collaborate with dedicated AML partners globally to complete enhanced due diligence (EDD) for prospective and existing clients, applying the Enterprise Global Passport, as/if applicable, and ensuring that these work efforts are streamlined and expedited to onboard prioritized clients; swift resolution of any escalation and provide input to gain a balanced enterprise risk appetite outcome for each ESCG client.
- Act as a key stakeholder of the ESCG Triage Committee whose objective is to evaluate incoming prospective clients put forward by Deputy Chair and Vice Chairs, taking into consideration ESCG thresholds, various factors that may elevate client risk and home of best fit.
- Build decision framework, approach and workflows for managing internal ESCG (KYC processes
Enterprise Collaboration
- Work closely with LOBs, GRM, Compliance, AML, Privacy, Tax and other key functions for sensitive or elevated risk ESCG clients to ensure a timely resolution of client issues and escalations considering the best solution to satisfy regulatory obligations while minimizing client recourse.
- Act as a key point person within ESCG for risk-related interactions with RBC’s key functional groups, in particular, Global Compliance, AML, Privacy, Law Group and Group Tax to promote the ESCG brand and instill confidence in ESCG, internally within RBC and with the clients to whom ESCG provides senior coverage, and represent/support the ESCG on RBC Risk committees within LOBs and Functional Groups as appropriate
What do you need to succeed?
Must haves:
- Experience in risk management, good knowledge of banking regulatory requirements and best practices related to risk management practices globally
- Experience leading and/or supporting complex KYC on boarding / escalations
- Experience working in a matrixed environment actively managing a diverse group of stakeholders
- Depth or breadth of risk management experience (1LOD or 2LOD)
- Expertise in creating and deploying best practices and methodologies, and ability to assimilate and interpret information covering a wide range of differing business areas and risk/regulatory dimensions
- Skills in building a network and maintaining key relationships
- Excellent communication and presentation (verbal and written) skills
Nice-to-have:
- Understanding of UHNW client base and the complexity of client needs and solutions requirements
- Direct AML and operational risk experience MBA or Professional Designation
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job Skills
Business Analytics, Business Risks, Decision Making, Financial Risk Management (FRM), Operational Delivery, Quality Management, Regulatory Risk, Results-Oriented, Risk Framework, Risk Governance, Risk Management, Strategic Thinking
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-21
Application Deadline:
2025-12-05
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Director- Risk & Governance
Top Benefits
About the role
What is the opportunity?
In this role, you will provide oversight, advice and counsel on Enterprise Strategic Client Group (ESCG) client-related risk escalations to ESCG team members and/or LOBs. These are some of RBC’s largest and most complex enterprising families and include Established clients as well as additional clients that are asked to be stewarded by the ESCG from RBC Executives. Aspects of risk may include risks to the ESCG brand, AML, country risk, legal/regulatory risk, operational risk and reputational risk.
What will you do?
Strategy Formulation
- Continuously develop the ESCG risk framework and identify opportunities to streamline procedures/processes, address gaps/deficiencies and improve the ability to identify an ESCG client through LOBs at point of on-boarding or escalation.
- Support and continuously evolve Enterprise oversight committees that include the ESC Oversight Committee, ESC Triage Committee, for maximum effectiveness to focus on critical ESCG client matters that require robust engagement and discussion with timely outcomes.
- Maintain and continue to assess the overall governance of the team’s risk conduct, particularly, BCM and Privacy reviews and other compliance obligations.
Client Servicing & Transaction Execution
- Liaise with ECSG clients, with the ESCG senior coverage team and/or with the appropriate LOB, to understand, evaluate and help execute complex requests from time to time
- Ensure enterprise risk oversight by partnering with internal partners to provide advice and counsel (as appropriate) to LOBs on complex matters such as high-risk business sectors involving cryptocurrency, cannabis, etc.; put forward persuasive factors relating to global trends, the economy, governments, reputable third-party associations to internal partners to balance risk vs. reward in management of high-risk enterprise clients; identify alternative/new solutions outside of business policies and procedures that continue to meet regulatory requirements; when appropriate, pursue exception requests.
- Collaborate with dedicated AML partners globally to complete enhanced due diligence (EDD) for prospective and existing clients, applying the Enterprise Global Passport, as/if applicable, and ensuring that these work efforts are streamlined and expedited to onboard prioritized clients; swift resolution of any escalation and provide input to gain a balanced enterprise risk appetite outcome for each ESCG client.
- Act as a key stakeholder of the ESCG Triage Committee whose objective is to evaluate incoming prospective clients put forward by Deputy Chair and Vice Chairs, taking into consideration ESCG thresholds, various factors that may elevate client risk and home of best fit.
- Build decision framework, approach and workflows for managing internal ESCG (KYC processes
Enterprise Collaboration
- Work closely with LOBs, GRM, Compliance, AML, Privacy, Tax and other key functions for sensitive or elevated risk ESCG clients to ensure a timely resolution of client issues and escalations considering the best solution to satisfy regulatory obligations while minimizing client recourse.
- Act as a key point person within ESCG for risk-related interactions with RBC’s key functional groups, in particular, Global Compliance, AML, Privacy, Law Group and Group Tax to promote the ESCG brand and instill confidence in ESCG, internally within RBC and with the clients to whom ESCG provides senior coverage, and represent/support the ESCG on RBC Risk committees within LOBs and Functional Groups as appropriate
What do you need to succeed?
Must haves:
- Experience in risk management, good knowledge of banking regulatory requirements and best practices related to risk management practices globally
- Experience leading and/or supporting complex KYC on boarding / escalations
- Experience working in a matrixed environment actively managing a diverse group of stakeholders
- Depth or breadth of risk management experience (1LOD or 2LOD)
- Expertise in creating and deploying best practices and methodologies, and ability to assimilate and interpret information covering a wide range of differing business areas and risk/regulatory dimensions
- Skills in building a network and maintaining key relationships
- Excellent communication and presentation (verbal and written) skills
Nice-to-have:
- Understanding of UHNW client base and the complexity of client needs and solutions requirements
- Direct AML and operational risk experience MBA or Professional Designation
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job Skills
Business Analytics, Business Risks, Decision Making, Financial Risk Management (FRM), Operational Delivery, Quality Management, Regulatory Risk, Results-Oriented, Risk Framework, Risk Governance, Risk Management, Strategic Thinking
Additional Job Details
Address:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-21
Application Deadline:
2025-12-05
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.