General Information on the Position

Adminitrative Services 1

Administrative Assistant - Bilingual position

EHI - Temporary 12 Month

At the Children’s Aid Society of Ottawa (CASO), we believe in building a workforce that reflects the diverse communities we serve. This temporary opportunity is part of our E****quity Hiring Initiative in accordance with S.14 of the Ontario Human Rights Code, and we encourage applications from individuals who self-identify as Indigenous, racialized, 2SLGBTQIA+, or living with disabilities. As such, only applicants who self-identify with one of the above under-represented groups will be considered. Click here for full details on CASO’s Equity Hiring Initiative.

We are seeking a Bilingual Administrative Assistant to provide essential support to our teams. This role is ideal for someone who thrives in a collaborative environment, values cultural responsiveness, and is passionate about community engagement.

What You’ll Do

• Provide on-site administrative support including reception, switchboard coverage, and handling internal service requests.

• Support staff, clients, volunteers, and community partners with professionalism and care.

• Manage and maintain accurate records in agency systems such as CPIN and other databases.

• Prepare and format correspondence, reports, legal documentation, meeting materials, and minutes.

• Coordinate meetings and presentations, including organizing logistics and materials, and documenting outcomes.

• Assist with travel and transportation arrangements, ordering supplies, and maintaining inventory.

• Engage with external community partners and support initiatives like one of our Affinity Group Forum, helping foster inclusive and collaborative relationships.

• Contribute to the development and maintenance of administrative manuals and tracking systems.

• Provide coverage and support across various program areas and administrative teams as needed.

• Help orient new staff, students, and volunteers to administrative systems and processes.

• Uphold confidentiality and contribute to a respectful, equity-focused workplace culture.

What You Bring

• High school diploma (college diploma an asset).
• Minimum 2 years of administrative experience.
• Strong bilingual communication skills (French and English).
• Proficiency in Microsoft Office and familiarity with CPIN or similar systems.
• Excellent organizational, time management, and customer service skills.
• Understanding of confidentiality and sensitivity in service delivery
• Must be able to work on site as required with possibility of remote work.
• Demonstrated knowledge and respect of Black culture, heritage and the historic relationship between child welfare and the Black community;
• Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by the Black community;
• Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by people related to gender identity, gender expression and sexual orientation faced within the 2SLGBTQIA+ communities.
• Demonstrated knowledge and understanding of the culture, history and current oppressions experienced by Indigenous peoples and racialized communities.
• Applies anti-racist, anti-ableist, anti-colonialism, anti-heterosexism and anti-cissexism lenses to social problems.
• Experience in Child Welfare or a related service area is considered an asset

Why Join Us?

• Be part of a mission-driven organization making real impact.

• Work with a team that values your voice and lived experience.

• Access to a healthcare spending account, paid vacation and sick leave, and pension plan.

• Flexible work arrangements and a supportive, inclusive culture.

• Salary ranging from $48,620.00 to $ 59,196.00 – commensurate to experience

CASO is committed to a candidate selection process and work environment that is inclusive and barrier free. In order to ensure candidates are assessed in a fair and equitable manner, accommodations will be provided to prospective employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.