Supervisor, Parks Services and Horticulture
About the role
Posting Id
3305
Department
Community Services
Division
Public Works Operations
Section
Urban Forestry Natural Environment Horticulture
Job Grade
SEA40 Grade 08
Rate of Pay
$120,237.00 - $141,459.00 Annual
Job Type
Permanent Full Time
Employee Group
SEA
Replacement/New Position
New Vacancy
Posting Type
Internal and External
Posting Date
03/19/2026
Application Deadline
04/02/2026
##Position Summary
Reporting to the Manager, Urban Forestry Natural Environment and Horticulture, Parks Services and Horticulture, will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage, and Service. Under management direction, you will provide supervision, and co-ordinate daily department activities including planning and delivering operations and maintenance services in support of all parks and related activities to achieve year-round service levels and work plan objectives.
##Key Duties and Responsibilities
- Oversee the integrated operations and maintenance of parks and city-owned public realm horticultural and landscape assets including the performance of routine site inspections to evaluate the quality and scope of work being performed.
- Use best practices, current playground standards and approved guidelines to protect, preserve and minimize damage and risk to City’s parks system.
- Based on parks service catalogue, implements and maintains established level of service and best practices and makes recommendations for revisions as required.
- Supervises, monitors, and prepares specifications for maintenance / service contracts and ensures that work is being performed effectively and safely according to city and departmental policies. Completes required correspondence relating to contracts and maintains up to date files.
- Communicate and liaise with other departments/sections, residents, other municipalities, developers, contractors and/or consultants, as required, in relation to completed and proposed work, issues, complaints, programs and policies
- Provide design review comments and recommendations on infrastructure projects which may include capital improvements, site plan and new development
- Knowledgeable in Maximo work order management database or other similar databases
- Responsible for day to day supervision of all assigned staff including scheduling, monitoring and assignment of work orders and tracking
- Assist in the preparation and review of Council reports and briefing notes
- Be familiar with collective bargaining agreements and carry out performance management and disciplinary action when required; sets up training and continuous learning as applicable
- Lead and/or participate in staff recruitment by identifying vacancies, posting, conducting interviews and onboarding
- Adhere to all safety requirements, ensuring staff are working safely and efficiently, are trained and competent in their duties, use of equipment/tools and promote a safe working environment
- Manage special projects and maintenance contracts, contract plans and contract payments and implements quality control/quality assurance for project deliverables
- Prepares contract documents and tender specifications for services, supplies and equipment and administers bid analysis / contract award.
- Assist in the annual operating and capital budget process including preparation of business cases, identifying resources, statistical analysis, benchmarking and tracking of growth and trends
- Assist in data gathering for performance monitoring and decision making including maintenance of assets
- Responsible for winter operations supervision including inspection and assessment of pavement surface conditions, snow plowing/removal and sanding/salting/de-icing on roads, sidewalks, pathways and municipal facility parking lots, etc.
- Assists with City-wide Operations maintenance programs, provide back-up support and act in the absence of other supervisors and the Manager of Urban Forestry, Natural Environment and Horticulture
##Education and Experience
- Bachelor’s degree or post secondary diploma in Landscape Architecture, Horticulture, Arboriculture, or related discipline
- Pesticide Licenses is an asset
- Certified Arborist is an asset
- Certified Horticultural Technician is an asset
- 5 years of progressive related experience
- DZ License is an asset
- Minimum 2 years supervisory experience, preferably in a unionized environment
##Required Skills/Knowledge
- Proficient in Microsoft Office Suite, GPS Tracking software, OnPoint Mapping
- Project management skills
- Conflict resolution skills
- Experience preparing tender documents, contract administration and policy development
- Working knowledge of relevant legislation, including Ontario Health and Safety Act and Regulations, AODA,etc.
- Ability to exercise good judgment and tact in dealing with staff, internal and external clients
- Demonstrated customer service skills at a level to develop and to maintain cooperative working relations both within and outside the organization
- Operation and understanding of heavy equipment
- Manages organizational change through strong leadership and communication skills
- Demonstrates and encourages perseverance and resilience in difficult times
- Demonstrates strong written and verbal communication skills
- Encourages innovative thinking and new ideas
- Proven ability to oversee and track budgets
- Demonstrates and encourages excellent listening skills and different points of view
- Ensures that objectives and accountabilities are clearly communicated within the department
- Empowers staff to support a culture of learning, mentoring, and sharing
- You must possess a valid Ontario Class "G" Driver's License and the successful candidate will be required to provide a current clear Driver's abstract from the Ministry of Transportation Ontario, as well as proof of vehicle insurance
- A valid Ontario Class “DZ” drivers’ license is considered an asset
- On-call and standby duties are required
- Some overtime and/or response to "after hours" emergencies is required
- Potential exposure to heat, cold and noise during site visits
- Requires satisfactory Police Vulnerable Sector Check
- Demonstrate the City’s corporate values of care, collaboration, courage and service insurance.
##Leadership Competencies
-
Demonstrates personal leadership
-
Builds people and culture
-
Cultivates open communication
-
Shapes the future
-
Navigates and leads through complexity and change
Attention Internal Candidates:All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on theCity’s Careers Page**.**
We thank all candidates for their interest, however, only those under consideration will be contacted.
The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
About City of Richmond Hill
With a population of more than 202,000 residents and 5,000 businesses, Richmond Hill is one of Canada’s most desirable and growing communities. Recognized by the Conference Board of Canada with an ‘A’ grade as an attractive community, it is one of six Canadian municipalities to receive this ranking and the only suburban and GTA municipality to do so. Safe, clean and committed to managed growth, its culture is welcoming and diverse, and values environmental sustainability. Dedicated to providing exceptional public service to its community, Richmond Hill’s municipal government serves a distinctive, dynamic and active town with a rich history and a friendly, down-to-earth character. Richmond Hill’s vision, “Where people come together to build our community,” builds on its past and recognizes the continued importance of partnership between the municipal government and the community it serves.
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Supervisor, Parks Services and Horticulture
About the role
Posting Id
3305
Department
Community Services
Division
Public Works Operations
Section
Urban Forestry Natural Environment Horticulture
Job Grade
SEA40 Grade 08
Rate of Pay
$120,237.00 - $141,459.00 Annual
Job Type
Permanent Full Time
Employee Group
SEA
Replacement/New Position
New Vacancy
Posting Type
Internal and External
Posting Date
03/19/2026
Application Deadline
04/02/2026
##Position Summary
Reporting to the Manager, Urban Forestry Natural Environment and Horticulture, Parks Services and Horticulture, will provide strong leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage, and Service. Under management direction, you will provide supervision, and co-ordinate daily department activities including planning and delivering operations and maintenance services in support of all parks and related activities to achieve year-round service levels and work plan objectives.
##Key Duties and Responsibilities
- Oversee the integrated operations and maintenance of parks and city-owned public realm horticultural and landscape assets including the performance of routine site inspections to evaluate the quality and scope of work being performed.
- Use best practices, current playground standards and approved guidelines to protect, preserve and minimize damage and risk to City’s parks system.
- Based on parks service catalogue, implements and maintains established level of service and best practices and makes recommendations for revisions as required.
- Supervises, monitors, and prepares specifications for maintenance / service contracts and ensures that work is being performed effectively and safely according to city and departmental policies. Completes required correspondence relating to contracts and maintains up to date files.
- Communicate and liaise with other departments/sections, residents, other municipalities, developers, contractors and/or consultants, as required, in relation to completed and proposed work, issues, complaints, programs and policies
- Provide design review comments and recommendations on infrastructure projects which may include capital improvements, site plan and new development
- Knowledgeable in Maximo work order management database or other similar databases
- Responsible for day to day supervision of all assigned staff including scheduling, monitoring and assignment of work orders and tracking
- Assist in the preparation and review of Council reports and briefing notes
- Be familiar with collective bargaining agreements and carry out performance management and disciplinary action when required; sets up training and continuous learning as applicable
- Lead and/or participate in staff recruitment by identifying vacancies, posting, conducting interviews and onboarding
- Adhere to all safety requirements, ensuring staff are working safely and efficiently, are trained and competent in their duties, use of equipment/tools and promote a safe working environment
- Manage special projects and maintenance contracts, contract plans and contract payments and implements quality control/quality assurance for project deliverables
- Prepares contract documents and tender specifications for services, supplies and equipment and administers bid analysis / contract award.
- Assist in the annual operating and capital budget process including preparation of business cases, identifying resources, statistical analysis, benchmarking and tracking of growth and trends
- Assist in data gathering for performance monitoring and decision making including maintenance of assets
- Responsible for winter operations supervision including inspection and assessment of pavement surface conditions, snow plowing/removal and sanding/salting/de-icing on roads, sidewalks, pathways and municipal facility parking lots, etc.
- Assists with City-wide Operations maintenance programs, provide back-up support and act in the absence of other supervisors and the Manager of Urban Forestry, Natural Environment and Horticulture
##Education and Experience
- Bachelor’s degree or post secondary diploma in Landscape Architecture, Horticulture, Arboriculture, or related discipline
- Pesticide Licenses is an asset
- Certified Arborist is an asset
- Certified Horticultural Technician is an asset
- 5 years of progressive related experience
- DZ License is an asset
- Minimum 2 years supervisory experience, preferably in a unionized environment
##Required Skills/Knowledge
- Proficient in Microsoft Office Suite, GPS Tracking software, OnPoint Mapping
- Project management skills
- Conflict resolution skills
- Experience preparing tender documents, contract administration and policy development
- Working knowledge of relevant legislation, including Ontario Health and Safety Act and Regulations, AODA,etc.
- Ability to exercise good judgment and tact in dealing with staff, internal and external clients
- Demonstrated customer service skills at a level to develop and to maintain cooperative working relations both within and outside the organization
- Operation and understanding of heavy equipment
- Manages organizational change through strong leadership and communication skills
- Demonstrates and encourages perseverance and resilience in difficult times
- Demonstrates strong written and verbal communication skills
- Encourages innovative thinking and new ideas
- Proven ability to oversee and track budgets
- Demonstrates and encourages excellent listening skills and different points of view
- Ensures that objectives and accountabilities are clearly communicated within the department
- Empowers staff to support a culture of learning, mentoring, and sharing
- You must possess a valid Ontario Class "G" Driver's License and the successful candidate will be required to provide a current clear Driver's abstract from the Ministry of Transportation Ontario, as well as proof of vehicle insurance
- A valid Ontario Class “DZ” drivers’ license is considered an asset
- On-call and standby duties are required
- Some overtime and/or response to "after hours" emergencies is required
- Potential exposure to heat, cold and noise during site visits
- Requires satisfactory Police Vulnerable Sector Check
- Demonstrate the City’s corporate values of care, collaboration, courage and service insurance.
##Leadership Competencies
-
Demonstrates personal leadership
-
Builds people and culture
-
Cultivates open communication
-
Shapes the future
-
Navigates and leads through complexity and change
Attention Internal Candidates:All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on theCity’s Careers Page**.**
We thank all candidates for their interest, however, only those under consideration will be contacted.
The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
About City of Richmond Hill
With a population of more than 202,000 residents and 5,000 businesses, Richmond Hill is one of Canada’s most desirable and growing communities. Recognized by the Conference Board of Canada with an ‘A’ grade as an attractive community, it is one of six Canadian municipalities to receive this ranking and the only suburban and GTA municipality to do so. Safe, clean and committed to managed growth, its culture is welcoming and diverse, and values environmental sustainability. Dedicated to providing exceptional public service to its community, Richmond Hill’s municipal government serves a distinctive, dynamic and active town with a rich history and a friendly, down-to-earth character. Richmond Hill’s vision, “Where people come together to build our community,” builds on its past and recognizes the continued importance of partnership between the municipal government and the community it serves.