About the role
Why Choose Northwood?
Make an Impact. Be Inspired. Join Northwood!
Are you looking for a career where you can make a real impact? At Northwood, care is at the heart of everything we do—but we’re also about community, innovation, and creating meaningful connections.
As Atlantic Canada’s largest not-for-profit continuing care organization, we are a dynamic team of change makers, problem-solvers, and compassionate professionals who believe in the power of connection.
When you join Northwood, you become part of a forward-thinking, inclusive workplace where your ideas are valued, your growth is supported, and your work truly matters. Whether you're starting your career or looking for a meaningful next step, you’ll find a place to thrive here.
We’re committed to diversity, inclusion, and fostering a workplace where everyone feels valued and empowered. We recognize that every candidate brings unique strengths, and we strive to create an equitable hiring experience for all. If you require accommodations at any stage of the application, interview, or selection process, please let us know—we’re here to support you.
Ready to love what you do? Join Northwood and be part of something bigger!
Responsibilities
Answers and directs all switchboard calls in a courteous manner.
Answers and directs resident and visitor requests and inquiries in a courteous manner.
Operates pager and walkie-talkie system during emergency and other situations as required.
Performs necessary procedures during fire alarms and other emergency situations.
Manages emergency help calls for residents and monitors immediate response.
Records all important events and happenings that occur during the shift in the log book provided.
Makes announcements over public address system in accordance with Northwood procedures.
Opens Northwoodcare business mail, sorts and distributes residents’ mail.
Processes all outgoing Canada Post and courier mail for Northwoodcare.
Provides clerical/administrative support to other departments, as required
Responds immediately to Roam Alert/Wanderguard elopement systems by following established procedures.
Other duties as directed by Manager, Reception.
Qualifications
Grade 12 or equivalent and Secretarial/Clerical certificate.
One to two years’ office administration experience.
Must have excellent keyboarding skills with proven ability to work in a PC environment that includes Microsoft Word, Excel, Outlook and Power Point.
Excellent telephone and customer service skills.
The ability to deal effectively and positively with the public and to react in a controlled manner during emergency and other situations.
Must be capable of working independently and be able to remain calm when dealing with stressful situations.
Location
Northwood Halifax
Department
Reception
Schedule
Casual
How to apply
Please click Apply!
Company
Northwoodcare Group Inc.
Location
10 - Reception HFX
Opening Date
Nov 26, 2025
Starting Date
Nov 26, 2025
Requirements
Type
Description
Status
TDFED-000
High School Diploma
Required Before Job Starts
About Northwood
Northwood is Nova Scotia’s original senior citizen advocate, dating back to 1962. Since that time, we have led the way as Nova Scotia’s most dynamic continuing care organization committed to innovation and change. We are the largest not-for-profit continuing care organization in Atlantic Canada and are recognized both here at home and across Canada as an extraordinary example of the power of social justice, but we like to call it the power of love! When life changes, and society changes, Northwood leads the way, incorporating revolutionary designed, responsive care. From new ideas to new technologies, we are empowered to do this, because our focus is on people, not on profit margins.
Northwood is a full spectrum health, lifestyle and continuing care organization with a staff of more than 1,700. We are continuously recognized as a great place to work, with the distinction of being one of Nova Scotia’s Top Employers as well as a Top Employer in Atlantic Canada. These special designations recognize employers who lead their industries in offering exceptional places to work.
About the role
Why Choose Northwood?
Make an Impact. Be Inspired. Join Northwood!
Are you looking for a career where you can make a real impact? At Northwood, care is at the heart of everything we do—but we’re also about community, innovation, and creating meaningful connections.
As Atlantic Canada’s largest not-for-profit continuing care organization, we are a dynamic team of change makers, problem-solvers, and compassionate professionals who believe in the power of connection.
When you join Northwood, you become part of a forward-thinking, inclusive workplace where your ideas are valued, your growth is supported, and your work truly matters. Whether you're starting your career or looking for a meaningful next step, you’ll find a place to thrive here.
We’re committed to diversity, inclusion, and fostering a workplace where everyone feels valued and empowered. We recognize that every candidate brings unique strengths, and we strive to create an equitable hiring experience for all. If you require accommodations at any stage of the application, interview, or selection process, please let us know—we’re here to support you.
Ready to love what you do? Join Northwood and be part of something bigger!
Responsibilities
Answers and directs all switchboard calls in a courteous manner.
Answers and directs resident and visitor requests and inquiries in a courteous manner.
Operates pager and walkie-talkie system during emergency and other situations as required.
Performs necessary procedures during fire alarms and other emergency situations.
Manages emergency help calls for residents and monitors immediate response.
Records all important events and happenings that occur during the shift in the log book provided.
Makes announcements over public address system in accordance with Northwood procedures.
Opens Northwoodcare business mail, sorts and distributes residents’ mail.
Processes all outgoing Canada Post and courier mail for Northwoodcare.
Provides clerical/administrative support to other departments, as required
Responds immediately to Roam Alert/Wanderguard elopement systems by following established procedures.
Other duties as directed by Manager, Reception.
Qualifications
Grade 12 or equivalent and Secretarial/Clerical certificate.
One to two years’ office administration experience.
Must have excellent keyboarding skills with proven ability to work in a PC environment that includes Microsoft Word, Excel, Outlook and Power Point.
Excellent telephone and customer service skills.
The ability to deal effectively and positively with the public and to react in a controlled manner during emergency and other situations.
Must be capable of working independently and be able to remain calm when dealing with stressful situations.
Location
Northwood Halifax
Department
Reception
Schedule
Casual
How to apply
Please click Apply!
Company
Northwoodcare Group Inc.
Location
10 - Reception HFX
Opening Date
Nov 26, 2025
Starting Date
Nov 26, 2025
Requirements
Type
Description
Status
TDFED-000
High School Diploma
Required Before Job Starts
About Northwood
Northwood is Nova Scotia’s original senior citizen advocate, dating back to 1962. Since that time, we have led the way as Nova Scotia’s most dynamic continuing care organization committed to innovation and change. We are the largest not-for-profit continuing care organization in Atlantic Canada and are recognized both here at home and across Canada as an extraordinary example of the power of social justice, but we like to call it the power of love! When life changes, and society changes, Northwood leads the way, incorporating revolutionary designed, responsive care. From new ideas to new technologies, we are empowered to do this, because our focus is on people, not on profit margins.
Northwood is a full spectrum health, lifestyle and continuing care organization with a staff of more than 1,700. We are continuously recognized as a great place to work, with the distinction of being one of Nova Scotia’s Top Employers as well as a Top Employer in Atlantic Canada. These special designations recognize employers who lead their industries in offering exceptional places to work.