Application Support (Mainframe, AIX)
About the role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description:
Role Overview:
We are seeking an experienced Site Reliability Engineer SRE to join the Application Support team for a large scale mission critical banking platform supporting Canadas leading financial institution. The role focuses on ensuring high availability stability and performance of enterprise applications running across Mainframe OnDemand and AIX environments
The ideal candidate will have strong production support experience a proactive SRE mindset and the ability to work in a high availability regulated banking environment.
Key Responsibilities:
Provide Level 2 application support for critical banking applications running on Mainframe AIX and OnDemand platforms
Monitor application health system performance and batch processing to ensure 24x7 availability and reliability
Troubleshoot and resolve production incidents perform root cause analysis RCA and implement preventive measures
Support Mainframe batch jobs scheduling and OnDemand report processing
Work closely with development infrastructure and operations teams to ensure smooth releases and deployments
Participate in incident management problem management and change management processes
Drive SRE best practices such as automation resilience monitoring and operational excellence
Create and maintain runbooks SOPs and operational documentation
Provide on call support as part of a rotational support model
Required Skills Experience:
Strong experience in Application Support SRE Production Support roles
Hands on experience with:
Mainframe environments batch processing job monitoring production support
IBM OnDemand or sim ilar report management tools
AIX UnixLinux systems administration and troubleshooting
Experience supporting mission critical applications in large enterprise or banking environments
Strong understanding of incident problem and change management processes
Ability to analyze logs job failures and system alerts to quickly restore services
Excellent communication skills and ability to work with cross functional teams
Nice to Have:
Experience in banking or financial services domain
Exposure to automation scripting or monitoring tools
Familiarity with ITIL processes
Prior experience working in regulated high availability environments
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | www.capgemini.com
Application Support (Mainframe, AIX)
About the role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description:
Role Overview:
We are seeking an experienced Site Reliability Engineer SRE to join the Application Support team for a large scale mission critical banking platform supporting Canadas leading financial institution. The role focuses on ensuring high availability stability and performance of enterprise applications running across Mainframe OnDemand and AIX environments
The ideal candidate will have strong production support experience a proactive SRE mindset and the ability to work in a high availability regulated banking environment.
Key Responsibilities:
Provide Level 2 application support for critical banking applications running on Mainframe AIX and OnDemand platforms
Monitor application health system performance and batch processing to ensure 24x7 availability and reliability
Troubleshoot and resolve production incidents perform root cause analysis RCA and implement preventive measures
Support Mainframe batch jobs scheduling and OnDemand report processing
Work closely with development infrastructure and operations teams to ensure smooth releases and deployments
Participate in incident management problem management and change management processes
Drive SRE best practices such as automation resilience monitoring and operational excellence
Create and maintain runbooks SOPs and operational documentation
Provide on call support as part of a rotational support model
Required Skills Experience:
Strong experience in Application Support SRE Production Support roles
Hands on experience with:
Mainframe environments batch processing job monitoring production support
IBM OnDemand or sim ilar report management tools
AIX UnixLinux systems administration and troubleshooting
Experience supporting mission critical applications in large enterprise or banking environments
Strong understanding of incident problem and change management processes
Ability to analyze logs job failures and system alerts to quickly restore services
Excellent communication skills and ability to work with cross functional teams
Nice to Have:
Experience in banking or financial services domain
Exposure to automation scripting or monitoring tools
Familiarity with ITIL processes
Prior experience working in regulated high availability environments
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get The Future You Want | www.capgemini.com