ProKontrol is the largest distributor of heating, ventilation, air conditioning and refrigeration controls (HVACR) for commercial buildings in Canada.
We distribute all major brands of HVAC controls under one roof.

More than a Supplier…A Solution!
In addition to products and parts support, we also offer retrofit services, start-up services, telephone and on-site technical support, engineering design, panel assembly, technical drawings/wiring diagram and software programming. For 40 years, ProKontrol has been showing consistent growth with locations in Laval, Longueuil, Quebec, Toronto, Ottawa and Halifax in addition to our location for combustion.

Interested in a career with the PK Carostan? Please send your resume to: cv@Prokontrol.com

Main Responsibilities

• Answer client calls, ensure proper handling, and redirect them to the appropriate department or resource

• Open project files in the system

• Participate in project kick off meetings

• Coordinate project deliveries according to the timelines and agreements defined in the estimate

• Coordinate the steps and tasks of each stakeholder

• Collaborate with stakeholders to develop project change orders/extras

• Plan system start-ups and review programmers’ reports

• Oversee the administrative management of project files and service calls

• Coordinate all meetings between the client and the programmer

• Analyze client needs and assign the appropriate programmers

• Perform various follow ups with the clients (missing information, schematic approval, etc.)

• Assist in preparing the documentation to be delivered to the client

• Process project invoicing

• Stay up to date with knowledge pertaining to new products and technologies

• Attend training sessions given by suppliers and participate in industry meetings, seminars and trade shows

Requirements

• College or university degree in Operations Management, Business Administration, or any other relevant field

• Experience in project coordination or administrative management – preferably in a technical field

• Experience in the HVAC / controls industry – an asset

• Good knowledge of current office software (Word, Excel, Teams, etc.)

• Bilingual

Competencies

• Customer Service Oriented

• Planning and Organizing Skills

• Stress Management

• Interpersonal Communication

• Critical judgment

• Initiative

We Offer

• Competitive Salary

• Full Benefits Plan including Teledoctors

• Parking, Kitchen and Complimentary Hot Beverages

• Opportunity to grow within the company

• Personalized Training for all

• Flexible Schedule

• BBQ & Other Festivities

• Technical Challenges and numerous products to explore!

Permanent • Full Time • Based in Laval