About the role
Manager, Project Services – Amico Mobility
Amico Group of Companies – Richmond Hill
Amico is a Canadian Manufacturing Company that has been supplying products to the Global Healthcare market for over 30 years. We require an experienced Manager to manage a team of in-house employees including Project Managers, Support and Administrative Staff.
Responsibilities will include:
- Directly responsible to oversee Project Services staff, including CSRs, Estimators, AutoCAD Technicians, Project Coordinators and Project Managers.
- Communicate with external customers.
- Maintain a productive staff while meeting customer objectives.
- Coordinate workflow, review procedures and processes.
- Foster strong relationships with the day to day client contacts and achieve high client satisfaction levels by building/maintaining a strong client rapport as well as continually providing added value and ensuring satisfaction.
- Thorough understanding of client contract, specifically focused on project delivery and service needs including the documentation, maintenance and detailed understanding of the client ecosystem.
- Ensure accounts are being managed and maintained.
- Manage various tasks such as invoicing, quoting and other administrative duties.
- Work in collaboration with Sales, Production and Support teams to ensure the delivery of a seamless customer experience.
Qualifications:
-
A minimum of 3-5 five years experience in a leadership position is required.
-
Previous experience as a Project Manager in manufacturing and/or construction is highly preferred.
-
Knowledge of AutoCAD is an asset.
-
Leadership skills, fostering engagement and a positive team environment with strong people management.
-
Ability to anticipate and resolve client problems/issues
-
Strong customer service orientation with superior interpersonal, communication (oral and written)
-
Ability to work effectively with little supervision based upon an agreed to set of objectives and goals
-
Possess Strong Computer Skills (SAP is an asset but not required)
-
Detail oriented and excellent organizational and planning skills.
-
Able to generate reports
For more information, please visit us at www.amico.com
*Only selected candidates will be contacted.
#AMICOAMO
About Amico Corporation
Amico Corporation, founded in 1974, and the other corporations within the Amico Group, design, manufacture and market a broad range of products for virtually every department in the health care facility. Our mission is to design and deliver state-of-the-art products that facilitate the caregiver's role in providing the best outcomes for patients.
These products are manufactured by the Amico Group of Companies in four facilities in the U.S. and Canada, which occupy over 250,000 square feet.
A very broad range of Products are manufactured by the Amico Group of Companies starting with Air & Vacuum Systems, which deliver gas through our Pipeline Products to the patient. In the Patient Room, the Amico Group of Companies manufacture the Headwall, Clinical products, the Bed, the Furniture, the Lights and the Equipment Mounting Products.
About the role
Manager, Project Services – Amico Mobility
Amico Group of Companies – Richmond Hill
Amico is a Canadian Manufacturing Company that has been supplying products to the Global Healthcare market for over 30 years. We require an experienced Manager to manage a team of in-house employees including Project Managers, Support and Administrative Staff.
Responsibilities will include:
- Directly responsible to oversee Project Services staff, including CSRs, Estimators, AutoCAD Technicians, Project Coordinators and Project Managers.
- Communicate with external customers.
- Maintain a productive staff while meeting customer objectives.
- Coordinate workflow, review procedures and processes.
- Foster strong relationships with the day to day client contacts and achieve high client satisfaction levels by building/maintaining a strong client rapport as well as continually providing added value and ensuring satisfaction.
- Thorough understanding of client contract, specifically focused on project delivery and service needs including the documentation, maintenance and detailed understanding of the client ecosystem.
- Ensure accounts are being managed and maintained.
- Manage various tasks such as invoicing, quoting and other administrative duties.
- Work in collaboration with Sales, Production and Support teams to ensure the delivery of a seamless customer experience.
Qualifications:
-
A minimum of 3-5 five years experience in a leadership position is required.
-
Previous experience as a Project Manager in manufacturing and/or construction is highly preferred.
-
Knowledge of AutoCAD is an asset.
-
Leadership skills, fostering engagement and a positive team environment with strong people management.
-
Ability to anticipate and resolve client problems/issues
-
Strong customer service orientation with superior interpersonal, communication (oral and written)
-
Ability to work effectively with little supervision based upon an agreed to set of objectives and goals
-
Possess Strong Computer Skills (SAP is an asset but not required)
-
Detail oriented and excellent organizational and planning skills.
-
Able to generate reports
For more information, please visit us at www.amico.com
*Only selected candidates will be contacted.
#AMICOAMO
About Amico Corporation
Amico Corporation, founded in 1974, and the other corporations within the Amico Group, design, manufacture and market a broad range of products for virtually every department in the health care facility. Our mission is to design and deliver state-of-the-art products that facilitate the caregiver's role in providing the best outcomes for patients.
These products are manufactured by the Amico Group of Companies in four facilities in the U.S. and Canada, which occupy over 250,000 square feet.
A very broad range of Products are manufactured by the Amico Group of Companies starting with Air & Vacuum Systems, which deliver gas through our Pipeline Products to the patient. In the Patient Room, the Amico Group of Companies manufacture the Headwall, Clinical products, the Bed, the Furniture, the Lights and the Equipment Mounting Products.