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Program Manager

Hybrid
Montréal, QC
CA$64,770 - CA$97,150/annual
Senior Level
Full-Time

Top Benefits

Health, Dental, Life Insurance (if eligible)
Defined contribution pension plan, up to 10% (if eligible)
Group RRSP and TFSA

About the role

Please refer to the

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Position summary:

Dialogue McGill,

https://www.dialoguemcgill.ca/

, is a large Health Canada-funded initiative based in the Ingram School of Nursing. The primary objective of Dialogue McGill is to support activities that address health care and social services access through: (1) language training to increase health and psychosocial services professionals’ communication skills and retention rates, (2) innovative human resource initiatives aimed at increasing the number of bilingual professionals in Québec’s public sector, and (3) initiatives for research and program evaluation in the aforementioned areas.

The position will support the Associate Director with the implementation and execution of strategic decisions for the Language Training Program, as well as operational processes and procedures. The Program Manager will also supervise the Language Training Program’s student affairs staff and activities within Dialogue McGill. This position will be a management role with two direct reports.

Primary Responsibilities:

Administration and Supervision:

  • Assess, revise and implement administrative policies, processes and procedures to ensure the Language Training Program’s activities meet or exceed established quality requirements;
  • Supervise and support the activities of the Administrative Student Affairs Coordinator and Student Affairs Coordinator;
  • Responsible for Language Training Program funding applications, review committee meetings, and post-award paperwork, including the drafting of subaward agreements with public institutions;
  • Assess and resolve the program’s administrative problems and staff concerns. Formulate recommendations and escalate to the Associate Director as needed;
  • Work closely with the Financial Officer on reconciliation and budget monitoring for the Language Training Program;
  • With the support of the administration team, triage and respond to inquiries from professionals taking non-credit workshops and potential learners;
  • Update program standard operating procedures manuals and policies
  • Collaborate with the team in writing, editing and proofreading documents, website content, and other program-relevant materials;
  • Work closely with the Associate Director to monitor program progress and ensure that milestones are met on time;
  • Write financial, institutional, and sponsor progress reports as per the funding sponsor contribution agreement.

Program Strategy Support and Promotion:

  • As the primary contact for the Language Training Program, enhance Santé Québec and public health and social services institutions partnerships, with most communications and meetings in French;
  • Implement and manage committees in collaboration with the Associate Director and review committee members such as program eligibility, recruitment of professionals to the program, website, branding, etc.;
  • Ensure close links between partners and program regarding all training activities and develop potential new activities that enforce these links (e.g., possible language training activities for health centres serving indigenous communities in Québec);
  • Organize and participate in relevant Dialogue McGill meetings and events;
  • Support program recruitment strategies, make recommendations for future improvements and manage their implementation;
  • Maintain a database for 1,750+ professionals participating in the program each year then compile data for inclusion in federal and internal reports;
  • Provide statistics and write Language Training Program financial, institutional, and sponsor progress reports as per the federal funding sponsor contribution agreement;
  • Completion of other relevant program activities as needed.

Other Qualifying Skills and/or Abilities

  • Bachelor’s degree and minimum of three years of project management experience;

  • Advanced French fluency and High Intermediate/Advanced English fluency, written and spoken;

  • Master’s degree in a relevant field is an asset.

  • Proven experience in all aspects of project management, including budget and funding awards management.

  • Detail-oriented with excellent problem-solving skills.

  • Must exhibit advanced organizational, supervisory, and teamwork skills. Demonstrated ability to manage multiple projects, adhere to timelines, and prioritize tasks. Knowledge of McGill University’s administration and financial policies is an asset.

  • Possibility of extension pending grant renewal.

As one of Montreal's Top Employers, here is what we offer:

  • Competitive benefits package (Health, Dental, Life Insurance)(if eligible)
  • Defined contribution pension plan (with employer contribution up to 10%)(if eligible)
  • Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
  • Competitive vacation policy
  • Two (2) personal days
  • Two (2) floating holidays
  • Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
  • Paid time off over the December holiday period
  • Tuition waiver for regular employees and their dependents
  • Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level #4 on a scale of 0-4*.*

For a definition of our language proficiency levels, please click

here

.

Minimum Education and Experience:

Bachelor's Degree 3 Years Related Experience /

Annual Salary:

(MPEX Grade 04) $64,770.00 - $80,960.00 - $97,150.00

Job Profile:

MPEX-ADM2A - General Administration - Professional 2

Hours per Week:

33.75 (Full time)

Supervisor:

Associate Director, Dialogue McGill

Position End Date (If applicable):

2027-03-31

Deadline to Apply:

2026-03-27

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,

accessibilityrequest.hr@mcgill.ca

.

About McGill University

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