An excellent opportunity has arisen for individuals to join our team as Health Records Appointment Coordinators. This permanent role is ideal for someone with previous Health Records experience who is eager to develop their skills within a busy, supportive, and fast paced environment.

Based primarily at Queen Margaret Hospital, you will work Monday to Friday, with the flexibility to provide cover at Victoria Hospital, Kirkcaldy, depending on service needs.

The Health Records Department delivers a comprehensive 24 hour service across Fife, supporting multiple hospitals and clinical areas. Our work spans Clinical Coding, Information Management, Inpatient and Emergency Department Services, Minor Injuries, Records Libraries, Scanning, Subject Access Requests, Outpatients, Waiting Times, Overseas Visitor Status, and the NHS Fife Switchboard.

Essential Skills & Experience

• Previous Admin / Clerical experience, ideally within a Health Records setting
• Strong understanding of Scottish Government Waiting Times Standards, 18 week RTT, New Ways, and the Patient Access Policy
• Ability and willingness to learn, with enthusiasm for personal development
• Good awareness of GDPR and confidentiality requirements

Key Attributes

• Ability to prioritise and manage a varied workload in a busy environment
• High accuracy and attention to detail
• Confidence working independently with minimal supervision
• Strong organisational and listening skills
• Flexible, proactive approach to work
• Good communication skills and a strong command of the English language to ensure safe and effective performance

If you are organised, adaptable, and passionate about delivering high quality support within Health Records, we would love to hear from you.

For informal enquiries, please contact Miss Amie White, Health Records Team Leader on 01592 643355 ext 24026 or Miss Amy McCulloch, Health Records Team Leader on 01592 643355 ext 28603.

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a United Kingdom (UK) or Irish National, you are required to confirm your right to work in your application.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Changes to our services - Disclosure Scotland.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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