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Technical Program Manager

Cohere5 days ago
Remote
Toronto, New York
Senior Level

Top Benefits

Six weeks paid vacation
Equity / stock options
RRSP, 401(k), Pension contributions

About the role

Who you are

  • 4+ years as an Engineering or Technical Program Manager, with at least some of that time spent at a startup or high-growth company where you built programs rather than inherited them
  • Demonstrated experience running multiple simultaneous workstreams. You can hold a complex picture in your head, spot cascading risks early, and keep several parallel programs moving without losing the thread
  • Strong executive communication: you know how to distil messy, multi-team status into crisp, decision-ready updates for senior leadership, and you know when to escalate versus resolve
  • Fluency with AI/ML product development
  • A builder's instinct: comfortable in ambiguous, low-structure environments where you're creating the process, not following it, and pragmatic enough to ship something imperfect rather than wait for perfect
  • Cross-functional influence without authority: you've worked in roles where you had to align Finance, GTM, and engineering leads who all had different priorities, and you know how to move people without a mandate
  • Experience working with or alongside technical leads: you can have a credible conversation about technical dependencies and constraints without needing things translated
  • Building OKR or roadmapping systems from scratch in a scaling org
  • Prior work inside an AI or LLM product company
  • If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

What the job involves

  • Our platform is expanding beyond a single product into a portfolio of new AI-powered product experiences. This is an early-stage, high-visibility program with multiple workstreams in flight.We're looking for an EPM to be the operating backbone of this program
  • You'll report into our Product Engineering function. This is not a delivery coordination role; it's a program architecture role. You'll build the structure, rhythms, and visibility mechanisms that let multiple product teams and their cross-functional partners execute with clarity
  • Own end-to-end release coordination for North, including managing release trains, defining cadences, and ensuring smooth execution across engineering and product teams
  • Drive cherry pick and hotfix approval workflows, triaging urgency, aligning stakeholders, and shepherding changes through to deployment with appropriate guardrails
  • Author and manage customer-facing release communications, translating technical changes into clear, accurate updates for enterprise customers and internal stakeholders
  • Establish and scale release processes that allow North's teams to ship faster and with greater confidence as our platform grows
  • Map cross-team dependencies and risks across the release pipeline, surfacing blockers early and coordinating resolution across engineering, product, and customer success
  • Partner directly with North Leadership and Members of Technical Staff on efforts to improve release quality, velocity, and operational rigor
  • Manage project tracking tools (Linear, GitHub workflows) and facilitate release planning sessions across cross-functional teams
  • Respond quickly to program-level changes: clarifying scope, adjusting timelines, and marshalling the right resources when customer or market priorities shift

Benefits

  • Six weeks’ paid vacation
  • Equity / stock options
  • RRSP, 401(k), and Pension Scheme contributions
  • Coverage for 100% of your insurance premiums across health, dental, vision, and travel
  • Additional coverage for accessing mental health providers/services
  • Six months of fully paid parental leave, including adoption and surrogacy
  • Financial support for egg freezing and IVF in Canada and the UK
  • A monthly fitness and wellness allowance
  • Globally dispersed company that supports a remote work culture
  • A $2,000 annual education benefit for professional development
  • A weekly stipend for meals when working remotely and catered lunch when working from one of our global offices
  • A monthly arts and culture allowance
  • A monthly quality time allowance

About Cohere

Software Development
501-1000

Cohere is the leading data security-focused enterprise AI company. It is a global technology company co-headquartered in Toronto and San Francisco, with key offices in London and New York. The company builds enterprise-grade frontier AI models with industry-leading multilingual capabilities designed to solve real-world business challenges. Cohere’s AI solutions are cloud-agnostic to meet companies wherever their data is stored and offer the highest levels of security, privacy, and customization with on-premises and private cloud deployment options.

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