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Réceptionniste senior/Senior Receptionist & Switchboard

Ricoh21 days ago
Montréal, QC
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About the role

Réceptionniste et standardiste, services gérés

Responsabilités :

  • Accueillir et recevoir courtoisement les clients et le grand public.
  • Répondre, filtrer et transférer tous les appels entrants.
  • Aider les visiteurs à obtenir leur badge.
  • Être responsable des horaires des salles de réunion.
  • Vérifier et mettre à jour l'annuaire téléphonique interne.
  • Veiller à ce que la réception soit toujours propre et bien rangée et reflète une image professionnelle.
  • Effectuer des tâches administratives.

Formation et expérience :

  • Diplôme d'études secondaires ou expérience équivalente. Au moins 1 à 2 ans d'expérience dans un poste de réceptionniste ou de standardiste.

Compétences :

  • Excellentes compétences interpersonnelles et capacité à développer rapidement des relations professionnelles
  • Forte motivation personnelle pour obtenir des résultats
  • Excellentes compétences en communication orale et écrite
  • Utilisation efficace de Microsoft Office Capacité à soulever et pousser régulièrement des objets pesant jusqu'à 30 livres

Receptionist & Switchboard, Managed Services

Responsibilities:

  • Courteously meet and welcome customers and general members of the public
  • Answers, screen and direct all incoming calls
  • Assist visitors with visitor badges
  • Responsible for meeting room schedules
  • Review and update internal telephone directory
  • Monitor and ensure the reception area is kept tidy and projects a business-like image
  • Perform administrative support tasks

Education & Experience:

  • High School Diploma or equivalent experience
  • Minimum 1-2 years of experience working in a reception or switchboard position

Skills:

  • Excellent interpersonal skills with the ability to quickly develop business relationships
  • Strong self-motivation to drive results
  • Excellent communication skills both verbal and written
  • Effective use of Microsoft Office
  • Ability to regularly lift and push objects up to 30lbs

About Ricoh

IT Services and IT Consulting
5001-10,000

For more than 50 years, the PFU group of companies ("PFU") has been developing technologies to accelerate digital transformation for organizations around the world—including our state-of-the-art fi Series and ScanSnap document scanners.

PFU Limited was founded in 1960, and our joint-venture roots weave back to 1973 when we joined PANAFACOM, a consortium of companies including Fujitsu and Panasonic that developed the first minicomputers. Years later, in 1987, USAC Denshi and PANAFACOM merged to establish PFU Limited (PANAFACOM, USAC). In 1983, PFU Limited launched its first document scanner.

PFU has been committed to manufacturing and supporting digital transformation-focused products for our customers and partners for decades. From introducing the first flatbed scanner to building the best-selling fi-7160, our innovative spirit and solution-forward technologies have helped us achieve and maintain our top spot as a leader in document scanners.

In 2022, we joined the Ricoh Group of companies and changed our name from Fujitsu Document Scanners to Ricoh Document Scanners. Besides the change in branding, our customers and partners can expect the same level of excellence, quality, and reliability. The R&D, manufacturing, sales, marketing, and services that our customers and partners know and trust will stay exactly the same.

We are dedicated to bringing best-in-class consumer and enterprise document scanners to organizations everywhere, helping them move forward in a more connected, sustainable world.