Production Support Consultant
About the role
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade — this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top team of professionals who can help deliver the best consulting services to our clients.
Job Description Amaris Consulting is looking for a Production Support Consultant to join its Information System & Digital scope in Montreal. The role focuses on supporting production management activities, ensuring application stability, improving operational efficiency, and contributing to the continuous evolution of technology platforms in a fast-paced environment.
Your Missions Manage production support activities, including application monitoring, incident management, problem management, event management, and end-user support. Build strong business and application knowledge to support client-facing applications effectively. Diagnose, analyze, and resolve application issues to ensure optimal performance, reliability, and usability. Develop automation solutions to reduce operational workload, improve efficiency, and limit client impact. Conduct root cause analyses and propose clear recommendations for continuous improvement. Work with development teams to support application fixes with relevant technical and business justification. Configure application monitoring using standard monitoring tools and customized monitoring solutions. Support the maintenance and improvement of production and non-production environments.
Your Profile 7+ years of experience in production support, production management, application support, or a similar technology environment. Experience with Python scripting, debugging, distributed systems, SQL queries, database concepts, and database performance analysis. Experience with monitoring and alerting tools such as Splunk, OpenTelemetry, Grafana, and Elastic Search. Knowledge of schedulers, ETL concepts, Git, Jenkins, Ansible, Puppet, Linux/Unix environments, and cloud concepts. Experience with generative AI tools and exposure to cloud platforms or core banking technologies. Experience in financial services or financial products is a plus. Certification in Unix, Red Hat/Linux, databases, or financial markets is a plus. English fluent. French is a plus. Strong analytical skills and the ability to solve complex technical issues in production environments. Ability to work in a fast-paced environment with changing priorities, while demonstrating reliability, adaptability, and strong communication skills.
What We Offer An international community bringing together 110+ different nationalities. An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities. A robust training system with our internal Academy and 250+ available modules. A vibrant workplace that frequently gathers for internal events, such as afterworks and team buildings. The opportunity to work on high-impact technology projects in a production management environment. Exposure to innovative technologies, automation practices, cloud concepts, monitoring solutions, and financial services environments. At Mantu, sustainability is part of everything we do. You’ll have the opportunity to turn your ideas into action and make a tangible impact. Every day, our teams bring our ESG commitments to life, from reducing our footprint to driving positive change within our communities. Through our WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full support.
Amaris is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
Not the right fit? Search for Production Support Consultant jobs in Montreal, Quebec, Canada
About Amaris Consulting
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. It gathers more than 7,600 talented people from 110 different nationalities, spread across 5 continents and more than 60 countries.
We are a community of entrepreneurs and craftspeople, passionate about achieving excellence for their clients and partners. Helping businesses grow is the reason we wake up every day.
We create the solutions our clients need by putting the people with the right skills in the room.
We care about finding and delivering the right solution for them.
With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade.
We provide information technology consulting and services in technology strategy, as well as infrastructure services (IS & Digital). With a dedicated global center of excellence in telecoms and technology, we help our clients design, shape and operate their next generation network infrastructure (Telecom). We offer services to biotechnology companies and healthcare industries, from supporting product development to developing internal procedures (Life Sciences). Amaris Consulting is also a key partner for its engineering clients, providing the on-demand expertise they require to continue advancing their research and development process (Engineering).
Proudly part of Mantu, an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges. A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.
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Production Support Consultant
About the role
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade — this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top team of professionals who can help deliver the best consulting services to our clients.
Job Description Amaris Consulting is looking for a Production Support Consultant to join its Information System & Digital scope in Montreal. The role focuses on supporting production management activities, ensuring application stability, improving operational efficiency, and contributing to the continuous evolution of technology platforms in a fast-paced environment.
Your Missions Manage production support activities, including application monitoring, incident management, problem management, event management, and end-user support. Build strong business and application knowledge to support client-facing applications effectively. Diagnose, analyze, and resolve application issues to ensure optimal performance, reliability, and usability. Develop automation solutions to reduce operational workload, improve efficiency, and limit client impact. Conduct root cause analyses and propose clear recommendations for continuous improvement. Work with development teams to support application fixes with relevant technical and business justification. Configure application monitoring using standard monitoring tools and customized monitoring solutions. Support the maintenance and improvement of production and non-production environments.
Your Profile 7+ years of experience in production support, production management, application support, or a similar technology environment. Experience with Python scripting, debugging, distributed systems, SQL queries, database concepts, and database performance analysis. Experience with monitoring and alerting tools such as Splunk, OpenTelemetry, Grafana, and Elastic Search. Knowledge of schedulers, ETL concepts, Git, Jenkins, Ansible, Puppet, Linux/Unix environments, and cloud concepts. Experience with generative AI tools and exposure to cloud platforms or core banking technologies. Experience in financial services or financial products is a plus. Certification in Unix, Red Hat/Linux, databases, or financial markets is a plus. English fluent. French is a plus. Strong analytical skills and the ability to solve complex technical issues in production environments. Ability to work in a fast-paced environment with changing priorities, while demonstrating reliability, adaptability, and strong communication skills.
What We Offer An international community bringing together 110+ different nationalities. An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities. A robust training system with our internal Academy and 250+ available modules. A vibrant workplace that frequently gathers for internal events, such as afterworks and team buildings. The opportunity to work on high-impact technology projects in a production management environment. Exposure to innovative technologies, automation practices, cloud concepts, monitoring solutions, and financial services environments. At Mantu, sustainability is part of everything we do. You’ll have the opportunity to turn your ideas into action and make a tangible impact. Every day, our teams bring our ESG commitments to life, from reducing our footprint to driving positive change within our communities. Through our WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full support.
Amaris is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
Not the right fit? Search for Production Support Consultant jobs in Montreal, Quebec, Canada
About Amaris Consulting
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. It gathers more than 7,600 talented people from 110 different nationalities, spread across 5 continents and more than 60 countries.
We are a community of entrepreneurs and craftspeople, passionate about achieving excellence for their clients and partners. Helping businesses grow is the reason we wake up every day.
We create the solutions our clients need by putting the people with the right skills in the room.
We care about finding and delivering the right solution for them.
With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade.
We provide information technology consulting and services in technology strategy, as well as infrastructure services (IS & Digital). With a dedicated global center of excellence in telecoms and technology, we help our clients design, shape and operate their next generation network infrastructure (Telecom). We offer services to biotechnology companies and healthcare industries, from supporting product development to developing internal procedures (Life Sciences). Amaris Consulting is also a key partner for its engineering clients, providing the on-demand expertise they require to continue advancing their research and development process (Engineering).
Proudly part of Mantu, an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges. A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.