We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

Role Overview This role is focused on Payments Compliance, in particular working with other analysts and managers undertaking oversight, validation and testing activities to maintain enterprise and partner alignment with relevant regulatory requirements (e.g. AML and sanctions) as well as the rules set by payments infrastructure partners (e.g. payment card networks).

Responsibilities include reviewing documentation and artifacts for alignment with requirements, joining calls with clients to explain feedback and researching requirements. Evidence of regulatory compliance, research or payments work would be considered an asset.

About The Qualifications

• A minimum of 3 year of experience in a regulatory compliance or financial services role in card services or payments industry.
• Strong communications skills, both written and verbal and experience communicating compliance requirements and resulting operational impacts.
• Ability to make clear decisions based on multiple data points, risk factors and knowledge of payment network rules and regulations.
• Proven ability to build strong relationships across the organization and ability to work both in teams and independently.
• Proven ability to build strong relationship with external clients and network partners.
• Ability to maintain a high degree of accuracy, organization and professionalism while working in an environment that is subject to frequent interruptions, changing priorities and conflicting deadlines.
• Passion for working with new technologies, identifying and developing new procedures.
• Compliance professional certifications (i.e. CAMS) considered an asset.
• Experience with Money Service Businesses (MSBs) and Fintechs is an asset.
• Experience in Card issuing and Merchant Acquiring is an asset.

About The Day-to-day

• Execute compliance analysis and provide approval recommendations to Management on internal products & projects, clients and business models, and change requests.
• Manage overall compliance of card brand program & partner activities with respect to Compliance and AML policies; payment network regulations; external regulatory bodies, such as OSFI, FCAC, FINTRAC; regulatory frameworks such as PCI DSS, PIPEDA, and CASL.
• Monitor client activity and provide oversight on the AML/KYC/KYB/KYA obligations for the payments business.
• Monitor client activity and provide oversight on card network obligations.
• Work with internal stakeholders and clients to manage and conduct compliance audits, periodic compliance reviews as well as ad-hoc audits of clients.
• Operate as a subject matter expert for regulatory compliance requirements and issues that impact the business, its partners, distributors, and retailers.
• Conduct analysis of financial services industry legislation/ regulations and support and execute internal review of regulatory and network updates for impact to Peoples business lines and clients.
• Oversee accurate and complete reporting, analysis and record keeping of various internal and external logs, including complaints, security incidences to support our overall compliance obligations and any external regulatory audits.
• Complete required administrative tasks with respect to partner registrations, ticket management, network reporting, regulatory reporting and other administrative tasks as required.
• Provide input in the development and implementation of existing and new audit and oversight processes.
• Provide advisory support to the business and to Peoples Group in maintaining effective compliance programs and ensure meet the internal policies and external regulatory requirements.

About Us Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values: Trustworthy, Creative, Willing. We believe people don't choose a company to work for, they choose a company to join. We prioritize risk-based practices and procedures in order to remain risk intelligent and compliant. We value people, building relationships, and focusing on strengths; we execute with passion.

About The Work Environment Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We Offer

• A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
• Competitive salaries, profit sharing, RRSP matching and benefits from day one.
• Generous paid time off to help achieve a healthy work-life balance.
• A strengths-based approach, ensuring we work together more effectively.
• A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Compensation Peoples Group is pleased to offer employees a competitive annual salary plus a discretionary profit share opportunity. Salary for this position will vary between $60,000 and $75,000 per year depending on the knowledge, skills, abilities and experience that the chosen candidate possesses.

NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.