Part-Time Reception Associate- The BMW Store
Top Benefits
About the role
UNLIMITED POSSIBILITIES AHEAD.
Position: Reception Associate Status: Part-Time
Dealership: The BMW Store Department: Sales
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.
A Career at OpenRoad Means You’ll Enjoy: Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan, tailored toward Associate wellness Recognition and Engagement Events And more!
ROLE & RESPONSIBILITIES: · Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. · Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. · Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. · Takes thorough messages, indicating the caller’s name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. · Perform clerical duties and accounting duties as assigned by Management. · Answer the phone and determine the nature of the phone call · Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. · Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. · Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. · Takes thorough messages, indicating the caller’s name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. · Add and update customer information in CRMs · Stay up to date on procedural changes for each dealership. · Providing highest level of customer service to ensure satisfaction and retention. · Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. · This position will be expected to perform other duties as assigned by management. · OpenRoad reserves the right to modify this job description as business needs require.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: · Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask. · Professional personal appearance. · Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped. · Exceptional interpersonal and communication skills over the phone and in person. · Ability to work and function with all work teams and all department levels. · Organized and detail oriented. · Demonstrated computer skills – MS Word and Excel. · Must be able to work in an active, social atmosphere without being distracted. · Professional and confident attitude, strong time management skills. · A second language is ideal or preferred. · Completed high school education, or equivalent work experience.
Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
Not the right fit? Search for Part jobs in Vancouver, British Columbia, Canada
About OpenRoad Auto Group
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service.
With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs.
It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News.
Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen.
Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.
Similar Jobs
Part-Time Reception Associate- The BMW Store
Top Benefits
About the role
UNLIMITED POSSIBILITIES AHEAD.
Position: Reception Associate Status: Part-Time
Dealership: The BMW Store Department: Sales
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.
A Career at OpenRoad Means You’ll Enjoy: Opportunity to work with a variety of OEM BRANDS including Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive Extended Health and Dental plan, tailored toward Associate wellness Recognition and Engagement Events And more!
ROLE & RESPONSIBILITIES: · Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. · Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. · Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. · Takes thorough messages, indicating the caller’s name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. · Perform clerical duties and accounting duties as assigned by Management. · Answer the phone and determine the nature of the phone call · Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. · Answer basic customer inquiries and refer more extensive inquiries to the appropriate person. · Handle telephone calls in a professional, friendly and efficient manner, striving to minimize the time they are put on hold. · Takes thorough messages, indicating the caller’s name, company name if applicable, the time and reason for call, and ensures the message gets to the appropriate party. · Add and update customer information in CRMs · Stay up to date on procedural changes for each dealership. · Providing highest level of customer service to ensure satisfaction and retention. · Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. · This position will be expected to perform other duties as assigned by management. · OpenRoad reserves the right to modify this job description as business needs require.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: · Ability to be versatile in working with changing priorities of position responsibilities, and ability to multitask. · Professional personal appearance. · Strong customer relation skills, and ability to work well with both internal and external customers, ensuring all guests are helped. · Exceptional interpersonal and communication skills over the phone and in person. · Ability to work and function with all work teams and all department levels. · Organized and detail oriented. · Demonstrated computer skills – MS Word and Excel. · Must be able to work in an active, social atmosphere without being distracted. · Professional and confident attitude, strong time management skills. · A second language is ideal or preferred. · Completed high school education, or equivalent work experience.
Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
Not the right fit? Search for Part jobs in Vancouver, British Columbia, Canada
About OpenRoad Auto Group
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service.
With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs.
It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News.
Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen.
Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.