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Senior DevOps Engineer / Ingénieur DevOps Principal

SAP1 day ago
Hybrid
Montréal, QC
CA$102,400 - CA$214,300/annual
Senior Level
full_time

Top Benefits

Health and well‑being focus
Flexible working models

About the role

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Company Description:

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Meet the team:
Our DevOps group is a dynamic and innovative team dedicated to working on cutting-edge data and AI technologies. We focus on building robust and scalable infrastructure to support various AI-driven projects. With highly motivated and skilled DevOps engineers across Israel, Germany, Hungary and Canada, collaboration and continuous improvement are at the core of our work culture. We are excited to welcome a new Senior DevOps Engineer team memberwho can contribute to our mission and help us achieve greater heights.

Application Requirement:

English-language resumes are required for this position. Please submit your application details (resume/cover letter) in English.

Job Responsibilities:

  • Cooperate with developers and infrastructure teams to ensure highly available and scalable production systems.
  • Build and maintain highly available and scalable production systems.
  • Manage core production systems, including frequent changes and updates.
  • Rapidly identify and resolve problems in production systems.
  • Provide support during off hours (nights and weekends) when necessary.

Required qualifications:

  • At least 5 years of DevOps experience in a SaaS production environment.
  • Proficient verbal and written communication in English.
  • Experience configuring Microsoft Azure and/or similar cloud-based platforms.
  • Experience building Infrastructure as Code using Terraform.
  • Proven experience with Kubernetes, including deploying, managing, and scaling containerized applications.
  • Solid understanding of containerization technologies such as Docker.
  • Experience with managing Helm charts for packaging, deploying, and managing Kubernetes applications.
  • Working knowledge of monitoring, logging, and metrics collection tools.
  • Familiarity with CI/CD pipelines and tools like Jenkins and ArgoCD.
  • Programming experience with Python or Bash.
  • Experience with events streaming technologies such as Apache Kafka, Spark and Databricks
  • Knowledge of storage and data lake principles.
  • Hands-on experience with managing and configuring MySQL and PostgreSQL databases in high availability environments.
  • Strong knowledge of cloud and Kubernetes networking (virtual network, Load balancers, ingress controllers, CNI plugins, network policies, Service meshes) with proven ability to troubleshoot and secure distributed systems.
  • Understanding of LLM concepts (prompt engineering, embeddings, fine-tuning) and hands-on experience integrating applications with public LLM APIs (e.g., OpenAI, Anthropic, Azure OpenAI).

Preferred qualifications:

  • Experience with Databricks - In-depth knowledge of Databricks, including setting up clusters, configuring jobs, and optimizing performance.
  • Experience with SAP BTP services such as SAP HANA Cloud and SAP Hana Cloud Data Lake, Cloud Logging, and BTP AI Hub.
  • Hands-on experience with services such as Istio service mesh, Kyverno, Kubeflow.
  • Experience with K8s Prometheus monitoring stack and Dynatrace.
  • Intelligent, curious and love to learn and explore new depths in the technology you use every day.
  • Willing and able to meet a challenge head-on, solve problems independently and make things happen.
  • Open-minded, flexible and thrive in a highly dynamic, fast-paced, ever-changing environment.

French Job Description

Description de la société :

SAP a vu le jour en 1972 au sein d’une équipe de cinq collègues désireux de faire quelque chose de nouveau. Ensemble, ils ont révolutionné le secteur des logiciels d’entreprise et réinventé les méthodes de gestion. Aujourd’hui, SAP se positionne en leader sur le marché des logiciels d’entreprise, mais reste fidèle à ses racines. C’est pourquoi nous concevons des solutions qui nourrissent l’innovation, favorisent l’égalité et multiplient les opportunités pour nos employés et nos clients, au-delà des frontières et des cultures.

SAP accorde de l’importance à l’esprit d’entreprise, encourageant la créativité et nouant des relations durables avec ses employés. Nous savons qu’une main-d’œuvre diversifiée et intégrée nous permet de rester compétitifs et d’offrir des opportunités pour tous. Nous croyons qu’ensemble, nous pouvons transformer des secteurs, développer l’économie, relever la société et protéger notre environnement. Car ce sont les entreprises les plus performantes qui rendent le monde meilleur et améliorent la vie des gens.

À la rencontre de l’équipe :
Notre groupe DevOps est une équipe dynamique et innovante qui travaille sur les technologies de pointe liées aux données et à l’IA. Nous cherchons à créer une infrastructure fiable et évolutive pouvant prendre en charge les divers projets axés sur l’IA. Notre équipe d’ingénieurs DevOps hautement motivés et compétents étant disséminée en Israël, en Allemagne, en Hongrie et au Canada, la collaboration et l’amélioration continue sont au cœur de notre culture d’entreprise. Nous avons hâte d’accueillir un nouvel ingénieur DevOps principal dans notre équipe,qui pourra contribuer à notre mission et nous aider à atteindre de nouveaux sommets.

Exigence de candidature :

Pour ce poste, les CV doivent être rédigés en anglais. Veuillez envoyer votre candidature (CV/lettre de motivation) en anglais.

Responsabilités du poste :

  • Coopérer avec les développeurs et les équipes d’infrastructure pour garantir des systèmes de production hautement disponibles et évolutifs.
  • Créer et gérer des systèmes de production hautement disponibles et évolutifs.
  • Gérer les principaux systèmes de production, y compris les modifications et mises à jour fréquentes.
  • Identifier et résoudre rapidement les problèmes dans les systèmes de production.
  • Fournir une assistance en dehors des heures de travail (nuits et fins de semaine) si nécessaire.

Qualifications requises :

  • Au moins 5 ans d’expérience de DevOps dans un environnement de production SaaS.
  • Maîtrise de l’art de la communication en anglais, à l’oral et à l’écrit.
  • Expérience en configuration de Microsoft Azure et/ou de plateformes infonuagiques similaires.
  • Expérience dans la création d’une infrastructure en tant que code à l’aide de Terraform.
  • Expérience avérée avec Kubernetes, notamment pour le déploiement, la gestion et la mise à l’échelle des applications conteneurisées.
  • Solide compréhension des technologies de conteneurisation telles que Docker.
  • Expérience de gestion des graphiques Helm pour le regroupement par paquets, le déploiement et la gestion des applications Kubernetes.
  • Connaissance opérationnelle des outils de surveillance, de journalisation et d’enregistrement des métriques.
  • Bonnes connaissances des pipelines d’intégration et livraison continue (CI/CD) et des outils comme Jenkins et ArgoCD.
  • Expérience de programmation avec Python ou Bash.
  • Expérience avec les technologies de diffusion d’événements en continu comme Apache Kafka, Spark et Databricks.
  • Connaissance des principes relatifs au stockage et aux lacs de données.
  • Expérience pratique en matière de gestion et configuration des bases de données MySQL et PostgreSQL dans les environnements à haute disponibilité.
  • Grande connaissance des communications réseau dans le nuage et dans Kubernetes (réseau virtuel, répartiteurs de charge, contrôleurs d’entrée, modules d’extension CNI, politiques réseau, maillages de services), avec une capacité démontrée à diagnostiquer les erreurs des systèmes répartis et à les sécuriser.
  • Compréhension des concepts autour des LLM (ingénierie des invites, incorporations, affinage) et expérience pratique en intégration d’applications avec les API LLM publiques (par exemple, OpenAI, Anthropic et Azure OpenAI).

Qualifications souhaitées :

  • Expérience avec Databricks : connaissance approfondie de Databricks, y compris la gestion des calculs, la configuration des jobs et l’optimisation des performances.
  • Expérience avec les services SAP BTP, tels que SAP HANA Cloud et SAP HANA Cloud, lac de données, SAP Cloud Logging et le hub d’IA de SAP BTP.
  • Expérience pratique avec les services tels que le maillage de services Istio, Kyverno et Kubeflow.
  • Expérience avec la pile de surveillance de Kubernetes Prometheus et avec Dynatrace.
  • Personne ingénieuse et curieuse, ayant soif d’apprendre et aimant explorer plus en profondeur les technologies utilisées au quotidien.
  • Volonté et capacité à relever un défi, à résoudre les problèmes de manière indépendante et à faire avancer les choses.
  • Ouverture d’esprit, flexibilité et envie de s’épanouir dans un environnement très dynamique, en constante et rapide évolution.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 102,400 - 214,300 (CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434901 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

About SAP

Software Development
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SAP is the leading enterprise application and business AI company. We stand at the intersection of business and technology, where our innovations are designed to directly address real business challenges and produce real-world impacts.

Our solutions are the backbone for the world’s most complex and demanding processes. SAP’s integrated portfolio unites the elements of modern organizations — from workforce and financials to customers and supply chains — into a unified ecosystem that drives progress.

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