Position Summary:

The Project Coordinator is responsible for coordinating multiple implementation projects with a focus, but not limited to, our current clients Accuro data migration needs. The primary accountability of this role is to ensure a smooth data transition for our clients through a high level of coordination, communication, and transition.

Competencies Critical for Success:

• Problem Solver - Natural energy and passion for recommendations with a demonstrated ability to distil complex issues to their essence and articulate a compelling case in resolving process issues that impact our customers.
• Solution-oriented Thinker - Ability to understand and work within organizational parameters, but be able to think creatively and “outside the box” in finding opportunities to resolve internal process related issues.
• Results-oriented - Communicates clearly, drives accountability for results and demonstrates behavior that is consistent with the organizational values.
• Strong Interpersonal Skills - A highly collaborative leader who is able to quickly establish credibility at all levels of the organization, demonstrating a high level of intellect, polish, maturity, confidence and humility along with strong communication

Primary Responsibilities:

• Day to day management of implementation activities and tasks
• Coordination of Implementation project resources
• Accurate andtimelyproject documentation in Salesforce
• Issue escalation and resolution
• Responsible for ensuring client expectations are met with a high degree of quality.
• High degree of inter and intra -departmental communication, including Data, Client Services, and Finance
• Be a primary contributor to the continual development and improvement of implementations’ process and delivery.

Additional Duties and Expectations:

• Promote QHR’s “Blue Culture” framework to foster a collaborative, positive and efficient workplace,
• Contribute to the organization’s positive image both internally and externally,
• Perform other duties consistent with the position, as reasonably directed by your manager.

Qualifications, Education and Experience Requirements:

• University degree or equivalentworkexperience
• Excellent communication skills (both written and oral)
• Experienced inimplementationsof Electronic Medical Record (EMR) software application projects – or similar with the ability to meet deadlines.
• A self-motivated team member who canaccomplishtheir tasks& goalswithout extensive supervision.
• Strong EMR application and clinical environment knowledge(preferred)
• Ability to work both independently and cohesively in a remote team environment
• Strong computer skills (proficiencyin keyboarding skills and Microsoft Word& outlook). Salesforce experience is preferred but not required.
• Excellent interpersonal and organizational skills including excellent customer relationship management skills.
• Ability to take initiatives in tasks showing good judgment in routine decisions
• Clinical healthcare experience and/or experience with Accuro an asset

Compensation and Logistics:

• Base salary, variable bonus established at the corporate level, competitive benefits package
  • Hiring Range: $60,000 - $67,000 annual
  • Final pay for this position may depend on candidate knowledge, skills, experience and location
• Full-time, permanent
• No travel required

QHR is a dynamic, high-growth Canadian technology company and division of Loblaw Companies Limited. Our mission is to unite Canadian Healthcare, connecting Providers and their Patients to information and each other.