Operations Analyst
About the role
DESCRIPTION
We are looking for a detail-oriented and data-driven Operations Analyst to support our business through insightful data analysis and reporting. The ideal candidate will pair strong analytical capabilities with a solid understanding of retail environments to help optimize in-store execution and drive continuous performance improvement.
RESPONSIBILITIES
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Analyze survey data, and merchandising data to identify trends, gaps, and opportunities
-
Develop and maintain dashboards and reports to track merchandising performance metrics (e.g., planogram compliance).
-
Collaborate with field teams, field managers, and senior leadership to drive effective merchandising strategies.
-
Support retail execution by providing actionable insights and recommendations to improve in-store performance.
-
Monitor competitive merchandising trends and identify potential innovations.
-
Work with Microsoft Excel, PowerPoint, and other Office tools to communicate findings and support decision-making.
QUALIFICATIONS
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College/University Diploma in Marketing, Statistics, or a related field.
-
2+ years of experience in retail, merchandising, or data analysis.
-
Strong proficiency in Microsoft Office Suite, especially Excel (pivot tables, formulas, charts).
-
Familiarity with Apple products is a plus.
-
Experience with retail metrics and working knowledge of planograms, store layouts, and fixture compliance.
-
Analytical mindset with strong attention to detail.
-
Excellent communication and presentation skills.
Preferred Experience:
- Retail field experience (product launches, seasonal resets)
About Mosaic North America
Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies.
Operations Analyst
About the role
DESCRIPTION
We are looking for a detail-oriented and data-driven Operations Analyst to support our business through insightful data analysis and reporting. The ideal candidate will pair strong analytical capabilities with a solid understanding of retail environments to help optimize in-store execution and drive continuous performance improvement.
RESPONSIBILITIES
-
Analyze survey data, and merchandising data to identify trends, gaps, and opportunities
-
Develop and maintain dashboards and reports to track merchandising performance metrics (e.g., planogram compliance).
-
Collaborate with field teams, field managers, and senior leadership to drive effective merchandising strategies.
-
Support retail execution by providing actionable insights and recommendations to improve in-store performance.
-
Monitor competitive merchandising trends and identify potential innovations.
-
Work with Microsoft Excel, PowerPoint, and other Office tools to communicate findings and support decision-making.
QUALIFICATIONS
-
College/University Diploma in Marketing, Statistics, or a related field.
-
2+ years of experience in retail, merchandising, or data analysis.
-
Strong proficiency in Microsoft Office Suite, especially Excel (pivot tables, formulas, charts).
-
Familiarity with Apple products is a plus.
-
Experience with retail metrics and working knowledge of planograms, store layouts, and fixture compliance.
-
Analytical mindset with strong attention to detail.
-
Excellent communication and presentation skills.
Preferred Experience:
- Retail field experience (product launches, seasonal resets)
About Mosaic North America
Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands, amidst the evolving dynamic of empowered consumers leveraging new technologies.