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Operations Support Specialist - Speedy Glass

Ops, ON
Senior Level
Full-Time

About the role

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Operations Support Specialist (Regional)

Speedy Glass is searching for an Operations Support Specialist that will play a critical role in supporting regional Operations teams (Retail & Vanfax) by providing day-to-day administrative, coordination, and logistical support. This position ensures the efficient execution of operational processes, vendor coordination, reporting, and employee support services while maintaining strong organizational standards and compliance with company policies.

What you will do:

Administrative & Operational Support

  • Provide comprehensive administrative support to regional operations teams (Retail & Vanfax).
  • Manage and process requests for:
    • Uniform orders
    • Safety boot vouchers
    • Tool voucher distribution and tracking
    • Business cards
    • Invoice paper
    • Marketing materials and promotional items
    • Cheque requisitions
  • Coordinate and oversee Staples orders and approvals.
  • Maintain and manage cellular phone records and assignments.

Vendor & Inventory Management

  • Set up and maintain new vendor accounts, including credit applications.
  • Coordinate and manage services such as:
  • Floor mat services
  • Office subscriptions
  • Support procurement and tracking of operational supplies.

Employee Support & Engagement

  • Coordinate recognition programs including:
    • Long service awards
    • Birthday acknowledgements
    • Employee flowers/gifts in accordance with company policy
  • Distribute promotional materials and support engagement initiatives.

Health & Safety Coordination

  • Set up and maintain First Aid programs across locations:
    • First Aid kits
    • Eye wash stations
  • Support and track safety-related initiatives and compliance activities.
  • Assist with implementation and tracking of NSC-led (National Safety/Support Center) activities and promotions.
  • Act as a key contact for NSC shared services.

Reporting & Data Management

  • Maintain accurate records and filing systems (digital and physical).
  • Generate and monitor aging reports and follow up as required.
  • Manage and update information on internal platforms such as SharePoint
  • Track action items and ensure timely follow-up on operational reports and bulletins (e.g., Impact Bulletins).

Travel & Meeting Coordination

  • Arrange and manage regional travel bookings.
  • Coordinate meeting scheduling, logistics, and materials for various operational meetings.
  • Support leadership with calendar coordination as required.

Communication & Coordination

  • Distribute communications, reminders, and operational updates across the region.
  • Act as a central coordination point between field operations, vendors, and shared services teams.
  • Ensure timely follow-up on action items, requests, and internal communications.

What you will need:

  • Post-secondary education in Business Administration or a related field preferred.
  • 2–4 years of administrative or operations support experience.
  • Experience in multi-site or regional support environments is an asset.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Excellent attention to detail and accuracy.
  • Effective communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams); experience with SharePoint preferred.
  • Ability to work independently and proactively in a fast-paced environment.
  • Strong problem-solving and coordination skills.
  • Ideally this candidate is based in Saskatoon, Calgary or Winnipeg

Key Attributes

  • Service-oriented mindset with a focus on supporting operational excellence.
  • High level of discretion and professionalism.
  • Adaptable and collaborative team player.

Reporting Relationship

  • Reports to: Director of Operations (Prairies)
  • Works closely with: Retail & Vanfax Operations teams, NSC shared services, vendors, and internal stakeholders.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canadaand #BringOutYourBest with us!

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canadaand #BringOutYourBest with us!

About Speedy Glass Canada

Motor Vehicle Manufacturing
501-1000

Speedy Glass is part of Belron Canada’s extensive network, and a leader in the repair and replacement of automotive glass, as well as the recalibration of front cameras for advanced driver assistance systems (ADAS).

With more than 315 points of services across the country, we’ve got no shortage of career opportunities for you at Belron Canada, no matter where you live! We’re constantly looking for new talent to complete our teams, collectively made up of over 1,200 specialists. Our doors are wide open for you!

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