Manager of People & Culture – Tru Earth

**Location:**On-site in Burlington, Ontario

Note: The plant is currently operating in Mississauga and is scheduled to relocate to Burlington in April/May. The successful candidate must be willing to work in Mississauga initially and transition to Burlington following the move.

Compensation:$85,000-$100,000/Annual

**Type:**Permanent, Full Time

**Vacancy:**New Role

At Tru Earth, we are more than a manufacturing company; we are a proud B-Corp Certified and ESG-certified organization committed to reducing plastic waste and creating meaningful environmental impact. When you join our team, you are not just stepping into an HR role; you are helping build a cleaner world. Every hire, every safety initiative, and every culture decision supports our critical cause to drive true, lasting change that cares for your future, while creating a workplace where people feel valued and proud of their work.

Tru Earth is seeking a confident, dedicated**Manager of People & Culture (Ontario)**with experience in rapidly growing operations to support our Burlington manufacturing and office facilities. This role is embedded in the plant's daily life, working hands-on and in close partnership with the VP of Operations, Senior Operations Manager, Manager of P&C (BC), Supervisors, and all employees to ensure a safe, respectful, and high-performing work environment.

This role is ideal for someone who thrives in a fast-paced environment, enjoys being on the floor connecting with employees, and works as part of a collaborative leadership team. This individual is skilled in balancing employee support, safety oversight, recruitment, employee engagement, and day-to-day HR execution.

Value of this role & Core Responsibilities

Leadership, Employee Engagement & Performance

• Serve as a visible, approachable presence within the plant, building trust with employees and leaders at all levels.
• Support supervisors and managers in having thoughtful, collaborative, timely conversations around performance expectations.
• Partner with leaders to navigate workplace concerns, misunderstandings, and team dynamics with fairness, care, and consistency.
• Provide guidance during difficult conversations to ensure people are heard, respected, and treated with dignity.
• Support leaders in addressing attendance, conduct, and performance matters in a way that balances accountability with respect.
• Conduct and manage complex or sensitive workplace investigations, including complaints, conflict resolution, and other concerns.
• Maintain confidentiality and professionalism in all employee matters.

Employee Health & Safety and Well-Being

• Promote a proactive safety culture with supervisors and employees.
• Implement initiatives to enhance employee engagement and well-being.
• Ensure compliance with Ontario health & safety legislation and internal safety standards.
• Support and oversee health & safety programs within the plant environment.
• Participate in and support Joint Occupational Health & Safety (JOHS) Committee activities and maintain all required safety documentation.
• Manage workplace injury reporting, documentation, and return-to-work coordination.
• Support employee well-being initiatives within the facility.

Recruiting, Onboarding & Training

• Lead high-volume hiring efforts to ramp up operations in our new location.
• Lead full-cycle recruitment and onboarding efforts to ensure new employees feel welcomed, prepared, and set up for success.
• Encourage a culture of open communication where feedback is constructive, direct, and rooted in shared goals and values.
• Support employee transitions, including offboarding, with professionalism and empathy.

Data Analytics and Performance Tracking

• Develop key performance metrics for employee retention and engagement.
• Influence key business decisions through data-driven insights, HR metrics, and talent analytics.

Administration & Compliance

• Collaborate with the HR Manager in BC to ensure consistency and alignment across the business.
• Ensure compliance with Ontario employment legislation and company policies.
• Maintain accurate HR documentation, employee records, and HRIS data (Employment Hero, Asana, and related tools).
• Partner closely with Payroll to ensure alignment and accuracy in employee data and employees are paid correctly and on time.
• Contribute to ESG-aligned initiatives and support sustainability reporting as required.
• Oversee workplace injury processes, partnering with operations leaders to maintain a safe and compliant workplace.
• Participate in and support Joint Occupational Health & Safety Committees
• Partner with Payroll to ensure alignment and accuracy in employee data.
• Manage and communicate the Employee Benefits Program.
• Other duties as required.

Education and Experience

• Degree in Human Resources or a related field.
• 5–7+ years of progressive HR generalist or HRBP experience.
• Mandatory experience in manufacturing, warehousing, or similar industrial environments.
• Experience overseeing or directly supporting health & safety programs.
• CHRP/CHRL designation or working toward it is preferred.
• Strong understanding of HR best practices, employment legislation, and performance management.
• Experience supporting multiple stakeholder groups, including both hourly employees and senior leadership
• Knowledge and experience with ESG HR metrics an asset.

Education & Experience

• Post-Secondary Degree in Human Resources, Business Administration or related field
• 5+ years of experience working within a manufacturing, warehousing, or industrial environment.
• A history of successfully partnering with senior leadership teams to create high-performing teams and engaging workplace culture.
• Strong understanding of Ontario Labour laws and ESA standards.
• CHRP/CHRL designation (or working toward it) preferred but not essential.

What We’re Looking For

• A reliable leader who enjoys being present in a plant environment, working in a collaborative team, and building strong working relationships with leaders and employees.
• Confident in navigating employee concerns with professionalism and sound judgment.
• Organized and detail-oriented with strong documentation practices.
• Practical problem-solver who balances policy with people.
• Calm, steady, and solutions-oriented under pressure.
• Collaborative team player who builds trust across departments.

Work Location, Schedule, and Other Considerations

• This role is fully in-person, 5 days per week, Monday-Friday.
• The plant operates from 7:00 am-11:30 pm, running two shifts. We would like this role to work for part of each shift. Flex time is offered to balance work and home priorities.

What we offer (Compensation & Benefits)

• $85,000-$100,000/Annual Salary
• Short Term Incentive Plan
• Extended health care, including dental and vision care
• Life insurance and Disability insurance
• 3 weeks of paid vacation time
• Company events throughout the year

Tru Earth is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are continuously working to ensure our policies and practices respect and support varying experiences and needs. We believe Diversity is a fact, Inclusion & Equity is a choice, Belonging is an outcome.

If you require accommodation during the recruitment process, please contact us at peopleandculture@tru.earth.

Application Process

Resume and Cover letter can be addressed to Nicole Hayman, HR Business Partner

We thank all applicants for their interest; however, only those shortlisted will be contacted.

Tru Earth does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tru Earth property and therefore, Tru Earth will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Tru Earth's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Tru Earth must be in place and current.

Tru Earth uses artificial intelligence (AI) technologies to support certain aspects of the recruitment process, such as initial application screening. These tools are designed to improve the efficiency, consistency, and fairness of candidate evaluations. All other assessments and final hiring decisions are conducted with human involvement.

Job Types: Full-time, Permanent

Pay: $85,000.00-$100,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Store discount
• Vision care

Work Location: In person