We are seeking an experienced Business Analyst to join our Intune program, a high-visibility Zero Trust initiative focused on Conditional Access enforcement based on Windows device patching compliance. This role will play a critical part in translating security and compliance objectives into scalable and executable business processes.

Key Responsibilities

Partner with Security, Compliance, Enterprise Platforms, EUC Engineering, and line-of-business stakeholders across multiple countries. Gather, validate, and document business and technical requirements. Coordinate pilot programs and support global rollout readiness. Operationalize the intake process for new compliance policies. Design and establish Day 2 operating models, support frameworks, and governance structures to scale beyond the initial implementation. Develop and maintain SOPs, runbooks, and governance documentation. Support production rollouts and ensure smooth operational handoffs.

Required Qualifications

5+ years of experience as a Business Analyst in enterprise technology, security, endpoint management, or identity and access domains. Hands-on experience with Microsoft Intune, Microsoft Entra ID, Conditional Access, and device compliance. Strong skills in requirements gathering, process design, and documentation. Experience supporting pilot programs, production rollouts, and transition to operations. Strong communication skills with the ability to work across global teams.

Preferred Qualifications

Experience with endpoint compliance enforcement or Windows patching governance. Familiarity with ServiceNow change management and intake workflows. Experience creating executive-level dashboards, rollout reporting, and status communications. Bilingual proficiency in English and Spanish to effectively engage with diverse stakeholders. This is an exciting opportunity to contribute to a strategic Zero Trust transformation initiative and drive impactful security and compliance outcomes across the organization.