Are you interested in helping Manitobans get connected to the province’s leading Internet Service Provider? You can help people become more connected than ever with Valley Fiber Ltd. Valley Fiber Ltd is a full-service company offering dedicated fiber optic internet, TV, and digital phone for people across the province. We’re growing fast, and we’re looking for talented people join us!

We are seeking out a full-time Install & Repair Admin to join our team at Valley Fiber. This position will work from of Valley Fiber's production office in Winkler.

What We Offer

• Staff discounts on internet service and at select local businesses
• Opportunities for professional development, increased responsibility, and advancement
• Opportunities to work on big projects that have a lasting impact on the daily life of Manitobans

What You’ll Do

•  Scheduling of installs and service calls
•  Documenting, auditing and reporting as required
•  Managing technicians’ calendars and activating customer accounts
•  Office supply procurement
•  Responding to all inquiries related to install services (Phone calls, emails, team’s messages)
• Providing internal/external IT & technical support as needed 
• Other duties as assigned 

Who You Are

•  Proficient in Microsoft Office suite
•  Excellent written and oral communication skills
•  Ability to collaborate as a team player with providers and customers
•  High level of professionalism
•  Ability to problem-solve and multitask efficiently
•  Excellent customer service skills
•  Ability to work well with minimal supervision
•  High attention to detail and the ability to follow instructions meticulously
•  Ability to adapt to changing priorities
•  Strong work ethic with a ‘ready to assist’ attitude
•  Ability to thrive in a fast-paced office environment

Working Conditions

•  Ability to work on internal systems for long periods of time
•  Ability to remain seated for long periods of time
•  Willingness to work overtime as workload requires

We thank all those who apply, however only those selected for further consideration will be contacted. Please submit your resume to hr@valleyfiber.ca [hr@valleyfiber.ca].

Valley Fiber does not discriminate against individuals who have a disability or based on their culture, nationality, ethnicity, gender, or religion. Valley Fiber strongly encourages individuals from minority-groups to apply and is willing to reasonably accommodate where possible.