Overview

As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions. Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential. This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Vacancy Status: This job posting is for a new position. This position is an 8 week contract - 35 hours per week.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals. Some of the benefits of working for the Y include:

What we offer

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

Our competitive wage and benefit package include:

• Free YMCA gym membership;

• Discounted Y program fees (including health & fitness programs, child care, and camps);

• Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;

• Health and Dental Insurance;

• Long-term Disability and Life Insurance;

• Access to our Canadian YMCA Retirement Fund pension plan;

• Up to 25 vacation days per year including two float days, and one birthday vacation;

• Maternity leave benefits for up to 18 months.

• Some benefits may vary based on employment terms

What do you offer?

The Recreational Facility Attendant supports the delivery of safe, inclusive, and welcoming recreation experiences within YMCA facilities. This position assists with the day-to-day operations of recreation spaces including gymnasiums, conditioning areas, aquatics spaces, and community program areas by supporting facility set-up, customer service, safety monitoring, administrative tasks, and general operational readiness. This role also supports facility audits related to safety, accessibility, environmental practices, and sustainability to help ensure YMCA spaces meet high standards for community use.

Some of the tasks of this position include:

• Assists with the day-to-day operations of recreational spaces.
• Supports facility audits related to safety, accessibility, environmental practices, and sustainability.
• Supports the cleanliness, organization, and overall presentation of recreation and shared community spaces throughout the facility.
• Identifying and reporting facility, safety, accessibility, and/or customer service concerns to supervisors.
• Ensuring that YMCA operational and safety standards are consistently upheld.
• Balancing customer service, facility support, administrative duties, and recreation program assistance.

What qualifications and abilities are we looking for?

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Language

• Fluent in English, oral and written
• French is an asset

Experience, Skills and Abilities

• Experience working with the public, children, youth, families, or within recreation/community settings is considered an asset.
• Interest in recreation, community services, facility operations, health and wellness, or customer service environments.
• Ability to work effectively in a team environment and demonstrate professionalism and accountability.
• Strong interpersonal and communication skills with the ability to establish rapport with members, participants, families, staff, and volunteers.
• Basic computer and digital literacy skills including experience using email, Google Suite, and online systems.
• Ability to respond to inquiries and concerns in a professional, respectful, and supportive manner.

Additional Requirements:

• Current Standard First Aid and CPR/AED certification considered an asset.
• Current Police Record Check per Association Policy may be required depending on assignment.
• Role requires lifting, moving, and setting up recreation and program equipment.
• Applicants must already have a valid permit to work in Canada.

Core Competencies:

• Excellence: Identifies and implements improvements that enhance work quality.
• Compassion: Identifies an issue, gathers and processes relevant information, comes up with possible solutions, selects appropriate responses, and implements them.
• Dignity: Involves respecting every individual’s worth, promoting fairness and valuing diverse perspectives. It encourages a culture of integrity, mutual respect, and empowerment. Involves warmth and supportive communication.
• Accountability: Manages tasks, projects, and processes effectively.
• Inclusion: Demonstrates self-awareness and commitment to inclusion, diversity, equity, & accessibility (IDEA), ethics, and well-being.

About diversity and inclusiveness at the Y:

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.

YMCA of the National Capital Region is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, the YMCA will endeavour to provide accommodation to people with disabilities in the recruitment process upon request. If you are selected for an interview and require accommodation due to a disability during the recruitment process, please email peopleandculture@ymcaottawa.ca upon scheduling your interview.

Statement on Use of Artificial Intelligence in Employment Decisions:

At the YMCA, we are committed to maintaining a fair and equitable hiring process. We do not use artificial intelligence (AI) to screen, assess, or select applicants for any positions of employment. All employment decisions are made by our dedicated People and Culture team, ensuring that each candidate is evaluated on an individual basis with the utmost consideration for their unique qualifications and experiences.

How to apply?

All internal applicants must inform their supervisor of their intention to apply for the position.

Thank you for your interest in joining the YMCA of the National Capital Region. We appreciate all applications. Due to the volume of applicants, we are only able to contact those selected for further consideration in the hiring process.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.