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Ecommerce Merchandising Specialist

Jam+8 days ago
Remote
Senior Level
full_time

Top Benefits

Competitive Salary & Bonus potential
Competitive Health Care
Company retirement plan participation

About the role

About Us
We are the team behind Envelopes.com, JAM Paper, and Folders.com — three of the most recognized names in stationery and office supplies. With decades of heritage, deep product authority, and a reputation for reliability, we have built a strong foundation in what many view as a mature category. But we believe there is far more potential ahead.

We are not looking for someone to run a check box marketing strategy. We want a creative thinker who can help us push beyond the expected — finding new ways to acquire customers, re-engage them with fresh and relevant campaigns, and reward their loyalty through experiences that make our brands feel distinctive and memorable.

What You’ll Do

  • Plan, execute, and maintain product merchandising strategies across our e-commerce storefronts (Magento).
  • Manage category pages, product grids, cross-sells, upsells, and on-site promotions in alignment with sales and marketing plans.
  • Collaborate with design, marketing, and inventory teams to launch seasonal collections, limited editions, and promotional campaigns.
  • Analyze product performance (sales, conversion, margins), identify underperformers, and suggest improvements (placement, copy, imagery).
  • Create and optimize product detail pages—titles, descriptions, images, variants, SEO keywords.
  • Monitor inventory levels, flag out-of-stock or oversupply risks, and feed insights back to buying/planning.
  • A/B test merchandising modules, banners, filters, and site features to improve customer engagement.
  • Stay on top of e-commerce/retail trends, competitor sites, and consumer behaviors in stationery, craft, and gift segments.

Requirements

What We’re Looking For

  • 3–5 years of hands-on experience in e-commerce merchandising (or similar role) in consumer goods, ideally stationery, home, gift, or craft categories.
  • Experience with Searchspring a strong plus (but not required)
  • Strong analytical skills with comfort in Excel, Google Sheets, and e-commerce analytics tools (e.g. Magento reports, Google Analytics).
  • Familiarity with SEO for product pages and an understanding of what drives search ranking and conversion.
  • Good visual eye—appreciation for photography, layout, consistency in branding, and product presentation.
  • Ability to juggle multiple projects, prioritize tasks, and meet tight deadlines in a fast-paced environment.
  • Excellent communication skills, and a collaborative mindset.
  • Bonus: experience with A/B testing tools, merchandising or personalization platforms, or experience in subscription / gift box businesses.

Benefits

Benefits

·      Work with awesome people!

·      Competitive Salary and Bonus potential

·      Competitive Health Care

·      Company retirement plan participation

·      Employee Discounts on all company products

About Jam+