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Call Centre Agent

Remote
Remote
CA$19/hour
Mid Level
full_time
part_time

Top Benefits

Flexible hours
Fully-paid training
Work from home

About the role

Now Hiring REMOTE CALL CENTRE AGENTS to WORK FROM HOME for our 24/7 Inbound/Outbound call centre. You must be located anywherein Ontario, Canada to apply.

REQUIREMENTS:

  • An upbeat and friendly voice combined with excellent verbal & written English language skills
  • An ability to type a minimum of 30 wpm
  • Primarily we are seeking availability to work between the hours of 8am to midnight Monday to Friday, weekend availability not required
  • Strong communication skills with a natural aptitude for telephone customer service
  • MUST be available to work on Fridays (you would not be scheduled every Friday)

MANDATORY REQUIREMENTS FOR YOUR HOME WORKSTATION:

  • PC with Windows 11 or better (MAC’s or tablets are NOT compatible) with an available USB port for a headset
  • Unlimited High Speed Internet Access with speeds of 10Mbps or higher
  • Smartphone to download free apps
  • Access to a PC webcam to attend virtual training and feedback sessions as required
  • Your home office workstation must be located in Ontario, Canada

WE OFFER:

  • Flexible hours
  • Fully-paid training
  • Work from the comfort of your own home office
  • Competitive compensation
  • An employee discount program that provides exclusive discounts and savings on a variety of products, services and entertainment;
  • A friendly and supportive work environment
  • Opportunities for skill development

PRIMARY JOB DUTIES: Answer inbound calls or make outbound calls on behalf of prominent charities plus other inbound FAQ calls.

PLEASE NOTE: You must be currently eligible to work in Canada to apply for this position

Miratel Solutions welcomes and encourages applications from people with disabilities. Accommodations are available upon request via email to our HR department for candidates taking part in all aspects of the selection process.

We look forward to you joining our team!

Job Types: Part-time, Permanent

Pay: $18.90 per hour

Benefits:

  • Casual dress
  • Store discount
  • Work from home

Work Location: Remote

About Miratel Solutions

Telecommunications
201-500

Miratel Solutions is a 24/7 inbound/outbound contact centre, located in Toronto (near York University) whose core competence is providing end-to-end contact centre solutions to some of the largest and most reputable organizations in North America.

Miratel's commitment to customer service excellence, data quality, professionalism, respect, and integrity have proven to be the cornerstones of its many successful client partnerships for over 20 years.