The Manulife Corporate Archives manages and makes available to business units worldwide the permanent records of Manulife, John Hancock, its subsidiaries, and acquired companies. The Corporate Archives supports risk management, research and reference activities, and Company-wide engagement. It serves as a unique resource that can be accessed and consulted by teams across Manulife in support of business initiatives and strategic priorities.

The Archives Specialist is a key member of a team of archival professionals responsible for the selection, preservation, and maintenance of historical and permanent records for Manulife. Key responsibilities of this role include the arrangement and description of permanent records, research and reference services, and archival outreach.

This position reports to the Manager, Corporate Archives, and will involve day-to-day collaboration with another experienced Archivist.

Position Responsibilities:

Arrangement and Description

• Accession permanent records to the Corporate Archives, initiating both physical and digital workflows. Ensure that all databases, repositories, spreadsheets, and workflows are updated with timely and accurate information.
• In consultation with the Manager, review records classification schemes, develop archival processing plans, and identify priority record series for processing.
• Provide description of unique media including photographs, digital records, audiovisual records, and artifacts in accordance with relevant descriptive standards. Ensure that the records are handled and stored in accordance with archival principles.
• Note preservation concerns in the collection (both physical and digital), and make recommendations to the Manager for conservation measures as appropriate.
• Recommend modifications and updates to internal archival procedures and workflows.
• Scan documents and photographs as required. Manage digital files including PDFs and TIFFs. Ensure that naming conventions for digital records are followed, and that records are stored in accordance with departmental procedures and archival best practices. Collaborate across the archives team, and with external vendors as required, to identify priority records for digitization and implement additional digital recordkeeping capabilities.
• Primarily responsible for the ingestion of permanent external and internal communications (e.g. press releases) into relevant repositories.

Research and Reference Services

• Conduct research into Manulife’s history and collections as assigned. This research includes database searches, review and analysis of records, consultation of third-party resources, and additional research activities as required.
• Provide access to records and information to internal clients to meet their business needs and project timelines.
• Develop institutional knowledge by assisting in archival research projects, independent investigations into informational resources, and by gaining familiarity with the collection.
• Identify and select visual assets (images, audiovisual records) for visual research projects for use in internal communications or for team-specific requests. Consult with the Manager, Corporate Archives as needed to meet the needs of internal stakeholders.
• Demonstration of customer service, institutional knowledge, and interpersonal skills to respond to complex inquiries.

Archival Outreach

• Maintain the presence of the Corporate Archives on internal engagement platforms to enhance employee experience.
• Identify and share images and visual assets that align with Company milestones, events, programs, and strategic initiatives. Provide visual assets to internal teams as assigned.
• Assist with the development and provision of tours, displays, and presentations related to Manulife’s history. Provide these engagements independently, as appropriate.
• Assist with sharing tailored archival resources to enhance the experience of visitors to Manulife (government delegations, agencies, business clients).

Required Qualifications:

• University or college degree in Archives and Records Management, information management, or history with specialization in Archival Studies preferred (MI/MLIS/MAS).
• A minimum of 1-3 years of progressive work experience in an archival setting, or related information field.
• Experience in core archival functions and knowledge of archival descriptive standards, particularly the Rules for Archival Description (RAD), and with relevant archival collection management systems including ArchivEra.
• Experience working with archival material in all formats including textual records, audio-visual and born-digital materials, digitized documents, books, maps, and ephemera.
• Excellent communications skills, including written communication, and public speaking.
• Proven ability to develop, recommend and implement plans and strategies for maintenance of archival holdings consistent with business objectives.
• Proven ability to work independently, and to adapt in a dynamic, ever-changing work environment.
• Experience in the financial services, banking or insurance industries an asset.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

CAN, Ontario, Toronto, 200 Bloor Street East

Working Arrangement

Hybrid

Salary range is expected to be between

$62,850.00 CAD - $104,750.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.