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BANQUET SERVER

Ottawa, ON
CA$17/hour
Mid Level
part_time

About the role

Introducing the National Arts Centre
The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, The Journey Ahead.

Equity, Diversity, Inclusion, Anti-Racism and Accessibility
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees' well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.

Job Number: J0725-0822

Job Title: BANQUET SERVER

Employment Type: Part-Time continuing

Job Category: Hospitality

Open Positions: 5

Posting Date: July 24, 2025

Closing Date: September 21, 2025

Salary: $17.30 - $17.30/Hour

Language Requirement: Bilingual

Working Hours: Mornings, afternoons, evenings and weekends

Job Reports To: Banquet Manager

Key Activities

Banquet Servers are responsible for positive guest interactions while serving the NAC’s events on and occasionally, off-premises. As part of your duties you will follow through with the timely set-up and execution of banquet events. This includes table set-ups, moving chairs, stages, portable bars, risers, dance floors and any other items requested by our clients. Your duties during the event can vary based on the situation but shall include serving guests while moving about freely, which can include bending, climbing stairs and carrying items. Servers are expected to work as bartenders depending on our guests needs. Additional responsibilities include breaking down table set ups and returning items to the appropriate areas of our operation. The successful incumbent has the ability to follow directions efficiently, meets the physical demands of the job and has a positive and attentive attitude enabling them to be professional and courteous to all guests at all times.

Skill Requirements

  • Must have a high school diploma;

  • Minimum of six (6) months experience in a similar banquet or server position;

  • “Smart Serve” Certificate will be required during the hiring process;

  • Bartending experience would be an asset;

  • Finely honed customer service skills;

  • Ability to meet the physical demands as identified in key activities;

  • Physical work will be required;

  • Must be able to lift up to 50 lb on a regular basis;

  • Must be able to push/pull carts weighing up to 100lb;

  • Must be able to stand & exert well-paced mobility for up to 12 hours;

  • Ability to stand and walk throughout the shift and reach hands and arms in any direction;

  • Ability to work well under pressure;

  • Ability to work well in a team environment and demonstrate solid relationship building skills;

  • Ability to follow specific direction;

  • Ability to work an irregular schedule to meet business needs (evenings, weekends and statutory holidays);

  • Excellent communication, interpersonal and organizational skills;

  • Bilingual in both official languages (English and French);

  • A past record of satisfactory attendance and punctuality is a requirement*.

  • Regular attendance at work is an expectation of employment and an essential part of every job.

Who Can Apply

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

As part of NAC's interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address.

While we appreciate all applications, only those selected for an interview will be contacted by us.

Important Notice

The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.

The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a valid Criminal Background Check as a condition of employment.

About National Arts Centre

Entertainment Providers
201-500

The National Arts Centre collaborates with artists and arts organizations across Canada to help create a national stage for the performing arts, and acts as a catalyst for performance, creation and learning across the country. A home for Canada's most creative artists, the NAC strives to be artistically adventurous in each of its programming streams – the NAC Orchestra, Dance, English and French Theatre, as well as the Scene festivals and NAC Presents, which showcase established and emerging Canadian artists. The organization is at the forefront of youth and educational activities, offering artist training, programs for children and youth, and resources for teachers in communities across Canada. The NAC is also a pioneer in new media, using technology to teach students and young artists around the globe, by creating top-rated podcasts, and providing a wide range of NACO concerts on demand.

Le Centre national des Arts collabore avec des artistes et des organisations artistiques partout au Canada afin de créer une vibrante scène nationale dans le domaine des arts du spectacle, et agit comme catalyseur de la diffusion, de la création et de la transmission des savoirs d'un bout à l'autre du pays. Carrefour des plus grands talents créateurs canadiens, le CNA privilégie les choix audacieux dans chacun de ses volets de programmation : l'Orchestre du CNA, la Danse et le Théâtre français et anglais, sans oublier le festival Scène et CNA Présente, qui mettent en valeur des artistes canadiens, tant émergents qu'établis. Il est aux avant-postes en matière de programmation enfance-jeunesse et d'activités éducatives, procurant de la formation aux artistes et des ressources aux enseignants des quatre coins du pays. Il fait aussi œuvre de pionnier dans l'utilisation des nouveaux médias en offrant du téléenseignement à des élèves et des jeunes artistes du monde entier, en créant des fichiers balados très prisés et en proposant un large éventail de concerts sur demande de l'OCNA.