Who you are

• You bring 3-5+ years of full-cycle recruiting experience, ideally in a high-growth, startup, scaleup, or similarly fast-paced environment
• You have experience owning searches independently and are ready to grow deeper capability in leadership hiring
• You understand how to run structured recruiting processes with urgency, clarity, and consistent follow-through
• You are comfortable partnering with hiring managers to define role requirements, calibrate candidate profiles, and align on timelines
• You can source candidates through common recruiting channels and are motivated to improve your sourcing craft
• You are data-informed and use funnel metrics, pipeline health, and qualitative feedback to adjust your approach
• You proactively flag risks, blockers, and trade-offs before they compromise search outcomes
• You communicate clearly, frame problems well, and explain the rationale behind your recommendations
• You are adaptable and comfortable working across different functions, hiring manager styles, and changing business priorities
• You care deeply about candidate experience, hiring quality, and Relay’s long-term success
• We're looking for people who are relentless, curious, and care deeply about the work. You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive

What the job involves

• At Relay, recruiting is a critical growth engine. As a Talent Acquisition Partner - Leadership Hiring, you will own full-cycle searches across leadership and business-critical roles, with a focus on building strong, well-calibrated pipelines and delivering a thoughtful candidate and hiring manager experience
• This role is designed for a recruiter who can operate independently, move searches forward with urgency, and partner closely with hiring managers to define role needs, build sourcing strategies, and use data to keep hiring on track. You will support leadership hiring, typically below the executive level, while also flexing into other priority searches as business needs evolve
• Full-Cycle Recruiting: Own requisitions end-to-end across leadership, management, and other business-critical roles. You will drive intake, sourcing, screening, interview coordination, feedback management, offer support, and closeout with urgency and attention to quality
• Sourcing and Pipeline Development: Build targeted sourcing strategies using LinkedIn, referrals, networks, talent mapping, and other relevant channels. You will proactively identify and engage strong leadership-level candidates, while building longer-term relationships with talent for future needs
• Hiring Manager & Senior Leader Partnership: Partner closely with our leadership on sensitive, high-stakes, or confidential searches and act as a trusted advisor by shaping role definitions, success profiles, and hiring strategies; calibrate expectations, provide clear market perspective, and influence decision-making with confidence
• Funnel Ownership: Track pipeline health, conversion rates, interview velocity, and time-to-fill for your searches. You will use recruiting data to identify where a search is off track and recommend practical changes to improve outcomes
• Candidate Experience: Deliver a high-touch, human-centered candidate experience across every stage of the process. You will communicate clearly, set expectations, and ensure candidates feel informed, respected, and engaged
• Collaboration with Talent Attractors: Partner closely with Talent Attractors when sourcing support is provided, ensuring pipelines are targeted, diverse, and converting effectively
• AI-Enabled Recruiting: Use existing and emerging AI tools to improve sourcing, candidate research, screening preparation, outreach, reporting, and workflow efficiency while maintaining strong judgment and candidate care
• Experimentation: Test and refine interview structures, assessment approaches, and candidate experience improvements to continuously raise the bar on leadership assessment quality, ensuring high-signal, well-calibrated hiring decisions
• What Success Looks Like
• Strong Search Execution: You independently run low-to-medium complexity leadership and business-critical searches with urgency, structure, and strong follow-through
• Healthy Pipelines: Your searches have clear sourcing strategies, active pipelines, and visible momentum. When pipeline health is off track, you identify the issue early and adjust the plan
• Hiring Manager Trust: Hiring managers view you as a reliable partner who brings structure, market insight, clear communication, and practical recommendations
• Candidate Experience: Candidates receive timely, thoughtful, and professional communication throughout the process, regardless of outcome
• Continuous Improvement: Hiring processes, funnel efficiency, and candidate experience improve quarter over quarter

The application process

• Stage 1: A 60-minute interview with the Hiring Manager
• Stage 2: A take-home case study followed by a 60-minute in-person presentation to our Talent Leadership team
• Stage 3: A 45-minute in-person values interview with a member of our leadership team

Benefits

• Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
• Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
• Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
• Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
• Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
• Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
• Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
• Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
• Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
• Award-winning workplace: As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.