Director, Human Resources (Pickering Casino Resort)
About the role
Position Summary:
This role reports to the Regional Director, Human Resources. This position is a strategic partner with site operations; providing coaching, and support on matters related to Human Resources Policies & Procedures, and best practices in a highly unionized environment. This includes but not limited to Recruitment, Talent and Performance Management, Workforce Planning, Legal and Compliance, Health, Safety & Wellness, Employee Relations Engagement Rewards and Recognition, Inclusion and Diversity, Learning & Development and Change Management. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian’s exceptional guest and team member experience where team members can bring their whole to work.
Key Accountabilities:
- Provides HR coaching & support to site senior leadership team, managers and team members; provides guidance on conflict resolution, employee and labour relations, performance management, talent development and succession planning
- Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementations and deliveries
- Oversees programs such as recruitment, orientation, training, attendance, health & safety, talent and performance management, etc., at the site level
- Develops and implements HR strategic plans as directed; ensures site operations align with corporate objectives
- Provides leadership, direction and mentoring to the Human Resource team at the site level
- Develops annual HR budget in addition to tracking and reporting any budget variances
- Acts as a resource and ambassador for change management initiatives to drive a faster adoption for the change
- Conducts or assists in confidential workplace investigations
- Support leaders at all levels on managing leave of absences and attendance
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, team members, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives as required
Education and Qualifications:
- Post Secondary education in Human Resources Management (Diploma/Degree in HR) or an equivalent of work experience of at least 8 years Human Resources management experience. A combination of education/experience may be considered if it directly relates to this position
- Relevant Human Resources and Labour Relations experience including collective agreement bargaining, interpretation, grievance/arbitration management, advocacy, and union/management relations
- Extensive knowledge of workplace legislation (Labour Relations Code, Human Rights Act, Employment Standards and WSIB), and leading labour law and human rights decisions
- HR designation is considered an asset
- A track-record of effective strategic partnership, and collaboration across multiple departments with competing needs.
- Demonstrates high level of thought leadership, and good judgement on complex and sensitive matters
- Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
- Superior written and verbal communication skills
- Proven ability to analyze problems, data, identify trends and insights, and provide recommendations based on data driven insights
- Ability to act with considerable independence, discretion and judgement
- Computer literacy in all applications of MS Office and HRIS experience required
- Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement
- Ability to successfully obtain a Gaming License
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian
Director, Human Resources (Pickering Casino Resort)
About the role
Position Summary:
This role reports to the Regional Director, Human Resources. This position is a strategic partner with site operations; providing coaching, and support on matters related to Human Resources Policies & Procedures, and best practices in a highly unionized environment. This includes but not limited to Recruitment, Talent and Performance Management, Workforce Planning, Legal and Compliance, Health, Safety & Wellness, Employee Relations Engagement Rewards and Recognition, Inclusion and Diversity, Learning & Development and Change Management. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian’s exceptional guest and team member experience where team members can bring their whole to work.
Key Accountabilities:
- Provides HR coaching & support to site senior leadership team, managers and team members; provides guidance on conflict resolution, employee and labour relations, performance management, talent development and succession planning
- Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementations and deliveries
- Oversees programs such as recruitment, orientation, training, attendance, health & safety, talent and performance management, etc., at the site level
- Develops and implements HR strategic plans as directed; ensures site operations align with corporate objectives
- Provides leadership, direction and mentoring to the Human Resource team at the site level
- Develops annual HR budget in addition to tracking and reporting any budget variances
- Acts as a resource and ambassador for change management initiatives to drive a faster adoption for the change
- Conducts or assists in confidential workplace investigations
- Support leaders at all levels on managing leave of absences and attendance
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, team members, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives as required
Education and Qualifications:
- Post Secondary education in Human Resources Management (Diploma/Degree in HR) or an equivalent of work experience of at least 8 years Human Resources management experience. A combination of education/experience may be considered if it directly relates to this position
- Relevant Human Resources and Labour Relations experience including collective agreement bargaining, interpretation, grievance/arbitration management, advocacy, and union/management relations
- Extensive knowledge of workplace legislation (Labour Relations Code, Human Rights Act, Employment Standards and WSIB), and leading labour law and human rights decisions
- HR designation is considered an asset
- A track-record of effective strategic partnership, and collaboration across multiple departments with competing needs.
- Demonstrates high level of thought leadership, and good judgement on complex and sensitive matters
- Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
- Superior written and verbal communication skills
- Proven ability to analyze problems, data, identify trends and insights, and provide recommendations based on data driven insights
- Ability to act with considerable independence, discretion and judgement
- Computer literacy in all applications of MS Office and HRIS experience required
- Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement
- Ability to successfully obtain a Gaming License
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian