Senior Manager of Events & Program Management
Remote
New York
$162,600 - $284,600/yearly
Senior Level
Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- Experience in leveraging AI to enhance work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 12+ overall years of exp with 7+ years of experience in executive communications, strategic initiatives, or event management — ideally in global enterprise environments
- Exceptional writer and storyteller with experience crafting executive-level content
- Strong project manager with excellent attention to detail and the ability to juggle multiple priorities under tight timelines
- Executive presence and comfort working directly with senior leaders on high-visibility programs
- Proactive, solutions-oriented, and calm under pressure in fast-moving environments
- Strong communicator with the ability to influence cross-functional teams and drive alignment
- Willingness to travel (domestic and international) and work a flexible schedule to support global events
What the job involves
- We’re looking for a dynamic, highly organized Sr. Manager, Events & Program Management to support ServiceNow’s Global President of Customer Operations
- This high-impact, high-visibility role blends strategic leadership positioning, thought leadership, and event management — ensuring the President is fully supported and maximized across every channel and stage
- You’ll help shape the President’s external voice, manage thought leadership opportunities, and lead the orchestration of strategic events
- Working across Sales, Marketing, and Communications, you’ll create moments that inspire, connect, and deliver measurable business impact
- Drive thought leadership opportunities — including speaking engagements, customer roundtables, and industry events — to amplify the President’s presence
- Draft and refine executive-level messaging, presentations, and narratives that articulate ServiceNow’s strategic priorities
- Measure impact using data and feedback to continuously refine strategy and outcomes
- Support planning and execution for major industry forums, strategic client engagements, and internal moments such as Sales Kickoff
- Partner cross-functionally with Sales, Marketing, and Communications to ensure aligned messaging and maximum impact
- Manage logistics, agendas, and executive schedules to deliver seamless, high-impact events
- Serve as the connective tissue between Executive Strategy, Marketing, Sales, and Communications teams — aligning priorities and orchestrating moments that matter
- Build strong relationships with senior stakeholders and ensure the President is fully prepared with a clear, resonant point of view for every audience
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.
Senior Manager of Events & Program Management
Remote
New York
$162,600 - $284,600/yearly
Senior Level
Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- Experience in leveraging AI to enhance work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 12+ overall years of exp with 7+ years of experience in executive communications, strategic initiatives, or event management — ideally in global enterprise environments
- Exceptional writer and storyteller with experience crafting executive-level content
- Strong project manager with excellent attention to detail and the ability to juggle multiple priorities under tight timelines
- Executive presence and comfort working directly with senior leaders on high-visibility programs
- Proactive, solutions-oriented, and calm under pressure in fast-moving environments
- Strong communicator with the ability to influence cross-functional teams and drive alignment
- Willingness to travel (domestic and international) and work a flexible schedule to support global events
What the job involves
- We’re looking for a dynamic, highly organized Sr. Manager, Events & Program Management to support ServiceNow’s Global President of Customer Operations
- This high-impact, high-visibility role blends strategic leadership positioning, thought leadership, and event management — ensuring the President is fully supported and maximized across every channel and stage
- You’ll help shape the President’s external voice, manage thought leadership opportunities, and lead the orchestration of strategic events
- Working across Sales, Marketing, and Communications, you’ll create moments that inspire, connect, and deliver measurable business impact
- Drive thought leadership opportunities — including speaking engagements, customer roundtables, and industry events — to amplify the President’s presence
- Draft and refine executive-level messaging, presentations, and narratives that articulate ServiceNow’s strategic priorities
- Measure impact using data and feedback to continuously refine strategy and outcomes
- Support planning and execution for major industry forums, strategic client engagements, and internal moments such as Sales Kickoff
- Partner cross-functionally with Sales, Marketing, and Communications to ensure aligned messaging and maximum impact
- Manage logistics, agendas, and executive schedules to deliver seamless, high-impact events
- Serve as the connective tissue between Executive Strategy, Marketing, Sales, and Communications teams — aligning priorities and orchestrating moments that matter
- Build strong relationships with senior stakeholders and ensure the President is fully prepared with a clear, resonant point of view for every audience
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.