Strong Work-Ethic. Exceptional Service. Detail-Oriented. If this sounds like you, then apply to join our prestigious team at the Delta Hotel by Marriott Dartmouth, where we deliver exceptional customer service!

The Delta Hotels by Marriott – Dartmouth is proud of the reputation it has earned for delivering exceptional customer service. Since opening under the Delta flag, our hotel has consistently been ranked as one of the top five Delta hotels throughout the world for overall guest satisfaction. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. We have consistently aspired to build a team of the best hospitality professionals in our market, offering training and benefits programs that continue to make us an employer of choice. If you are committed to providing exceptional customer service and want to join a team that shares this common goal, Delta is presently seeking a Guest Service Agent.

What you will be doing: Reporting to the Guest Services Manager, the Guest Services Agent will work closely with their team to provide courteous and professional service to guests during their stay.

As Guest Services Agent, you’ll get to: create a positive guest experience by providing courteous and professional service to guests who are checking in or out of the facility while offering exceptional service to guest during their stay; processing all guest check-ins, check-outs, and requests and secure payment for all guestrooms and amenities; securing payment for all guestrooms and amenities and process all payment types, vouchers, paid-outs, charges, and provide change; communicating guests’ needs to all appropriate departments; coordinating with Housekeeping to track room status and guest concerns; running and checking daily reports, contingency lists, and credit card authorization reports answering, recording, and processing all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction; The ideal candidate will be/have: Minimum of 2 years’ experience in a front-line customer service environment Has previous guest experience / front Desk experience is a strong asset Has a positive attitude with a passion for delivering the highest level of customer service Ability to process all guest check-ins and check-outs answer and accurately record guest calls, requests, and questions What’s in it for you: Access to our employee development/education reimbursement program. Company scholarship program for employees and family members. Comprehensive Extended, Health, Dental and Vision Benefits. 50% reimbursement of monthly transit pass. Opportunity to participate in the Employer sponsored retirement savings program. Access to Marriott employee travel benefits. Eligible for $500 payments through employee referral program Daily meal allowance provided Free on-site Parking

Delta Hotels by Marriott – Dartmouth values are shaped by responsible leadership, collaboration, integrity and accountability. Our employees are integral to our success, and, because of this, we greatly value our team and recognize their contributions and importance. If you recognize similar values in yourself, we encourage you to apply!

While we thank all applicants only those selected for an interview will be contacted. Park Place Centre Limited is an equal opportunity employer.

Qualified applicants are invited to apply online or submit their resume and cover letter to recruitment@armourgroup.com.