The Administrative Coordinator plays a pivotal role in supporting daily operations by delivering high-level administrative assistance across the supply chain function. This position is ideal for a proactive, highly organized professional who thrives in a fast-paced environment and excels at communication, coordination, and multitasking.

In this role, you will serve as a key point of contact for customers, visitors, and internal teams - ensuring seamless operations and a high standard of service.

Responsibilities:

• Greet and direct visitors with professionalism and a warming demeanor.
• Assist customers with walk-in requests, as necessary.
• Manage inbound phone inquiries and ensure timely, accurate communication.
• Receive, sort, and distribute incoming mail.
• Monitor and respond to inquiries in the Customer Service email inbox.
• Triage and route requests to appropriate Customer Service team members.
• Review calendar availability along with management to ensure adequate staffing.
• Order and maintain office supplies, ensuring adequate inventory levels.
• Accurately input and manage data across systems and spreadsheets.
• Provide backup support to team members during absences or periods of high workload. Perform a variety of administrative tasks to support departmental objectives.

Requirements:

• Diploma in Office Administration or equivalent qualification preferred.
• Minimum 1 year of receptionist or front desk experience preferred.
• Proficiency in MS Office Suite (Word, Excel, Outlook, Teams).
• Experience in JDE, Power BI, and Bambora considered an asset.
• Excellent written and verbal communication skills.
• Strong customer service orientation and interpersonal abilities.