Acura Sherway is dedicated to providing an unsurpassed automotive experience, combining exceptional customer service with innovative technology to make buying, leasing, and servicing vehicles seamless. We foster a collaborative and inspiring work environment and offer a competitive compensation package, benefits, paid time off, and professional development opportunities.

We are currently looking for a Full-Time Sales Administrator & Receptionist to support our sales team. This role is key to ensuring smooth dealership operations, handling administrative functions, answering phones, greeting customers, and processing payments. The ideal candidate is organized, reliable, and passionate about delivering a high-quality customer experience that fosters brand loyalty.

Key Responsibilities:

Customer Service & Reception

• Welcome customers and answer phone calls in a professional and friendly manner.
• Process payments and issue receipts accurately.
• Respond to emails and voicemails in a timely manner.
• Assist customers with inquiries and direct them to the appropriate department.

Administrative Support

• Maintain a clean and organized workstation.
• File and organize documents, restock supplies, and complete licensing paperwork.
• Provide reception coverage on Saturdays and assist during peak times.
• Support the Sales and Finance & Insurance (F&I) teams with paperwork and documentation.

Vehicle Stocking & Coordination

• New Vehicles: Stock vehicles in Merlin/Serti, inspect deliveries, update records, and prepare vehicles for sales.
• Used Vehicles: Inspect incoming used vehicles, update inventory systems, and ensure readiness for retail.
• Track vehicle status and ensure all documentation is accurate.

What We’re Looking For:

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Serti knowledge is an asset.
• Detail-oriented with strong organization and problem-solving skills.
• Valid G driver’s license.
• Ability to multitask in a fast-paced environment.
• Team player who can adapt to changing priorities.

Why Join Us?

• Supportive team environment.
• Opportunity for career growth and development.
• Employee discounts, benefits, and paid time off.
• Work in a dynamic, customer-focused setting.

If you’re ready to take on a key role in our dealership’s success, we’d love to hear from you! Apply today!

Accessibility and Accommodations

Acura Sherway is committed to creating an inclusive, barrier-free recruitment and selection process. We’re happy to accommodate individual accessibility needs. If you require accommodation at any stage of the hiring process, please contact us at m.szybalski@leederautomotive.ca, and we will work with you to meet your needs.