Team Lead, Lab Operations
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Team Lead, Lab Operations, you will contribute to building a cohesive and collaborative culture that supports customer service and embodies a philosophy of trust, communication, and participation. You will lead the overall direction, planning, management and delivery of operational services for key customers of the Water Quality and Regulatory Assurance (WQRA) division. Primary duties include:
- Manage all aspects of people resources in your area, including workloads, schedules, and priorities.
- Coach and mentor employees to create and nurture a working environment that engages and develops staff.
- Lead your team to meet high safety standards, deliver on Service Level Agreements, and ensure WQRA laboratories maintain ISO/IEC 17025 accreditation.
- Lead opportunities for improvement that support efficiency and effectiveness and facilitate workforce and leadership development.
Qualifications
- A completed 2-year diploma in Chemistry, Biology, or a related environmental discipline and at least 8 years of experience in a laboratory setting.
- Experience and knowledge of laboratory operations, quality management systems, and the water utility business, including regulatory, safety, financial, technology and technical capability, are essential.
- Formal training or certification in customer service, project management, and coaching and supervising staff would be considered an asset.
- The successful candidate will demonstrate strong abilities in operational leadership, critical thinking, collaboration, relationship building, customer focus, communication, project management, and change leadership.
Pre-employment Requirements
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications.
Position and Pay Information
Business Unit: Water Services
Union: Exempt
Position Type: 1 Permanent
Compensation: Level A2 $115,627 - 144,534 per annum
Hours of work: Standard 35 hour work week
Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
Location: Various
Audience: Internal/External
Apply By: May 1, 2026
Job ID: 314263
Not the right fit? Search for Team Lead, Lab Operations jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
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Team Lead, Lab Operations
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Team Lead, Lab Operations, you will contribute to building a cohesive and collaborative culture that supports customer service and embodies a philosophy of trust, communication, and participation. You will lead the overall direction, planning, management and delivery of operational services for key customers of the Water Quality and Regulatory Assurance (WQRA) division. Primary duties include:
- Manage all aspects of people resources in your area, including workloads, schedules, and priorities.
- Coach and mentor employees to create and nurture a working environment that engages and develops staff.
- Lead your team to meet high safety standards, deliver on Service Level Agreements, and ensure WQRA laboratories maintain ISO/IEC 17025 accreditation.
- Lead opportunities for improvement that support efficiency and effectiveness and facilitate workforce and leadership development.
Qualifications
- A completed 2-year diploma in Chemistry, Biology, or a related environmental discipline and at least 8 years of experience in a laboratory setting.
- Experience and knowledge of laboratory operations, quality management systems, and the water utility business, including regulatory, safety, financial, technology and technical capability, are essential.
- Formal training or certification in customer service, project management, and coaching and supervising staff would be considered an asset.
- The successful candidate will demonstrate strong abilities in operational leadership, critical thinking, collaboration, relationship building, customer focus, communication, project management, and change leadership.
Pre-employment Requirements
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications.
Position and Pay Information
Business Unit: Water Services
Union: Exempt
Position Type: 1 Permanent
Compensation: Level A2 $115,627 - 144,534 per annum
Hours of work: Standard 35 hour work week
Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
Location: Various
Audience: Internal/External
Apply By: May 1, 2026
Job ID: 314263
Not the right fit? Search for Team Lead, Lab Operations jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.