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AMA - Alberta Motor Association logo

Digital Product Owner

Edmonton, AB
Mid Level
full_time

Top Benefits

Competitive salary and flexible benefits
Employer-paid retirement savings program
Employee-exclusive discounts on travel, insurance, memberships

About the role

HELP CHART OUR digital roadmap AS A DIGITAL PRODUCT OWNER

The Opportunity
Are you a tech-savvy, creative thinker with a passion for shaping digital experiences? Do you dream in user stories, wireframes, and digital roadmaps If so, you're in for a treat! We're on the hunt for a Digital Product Owner to help us take our digital properties at AMA to the next level.

The Team You’ve Been Looking For
AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people.

As part of the AMA team, you’ll enjoy:

  • Competitive salary and flexible benefits
  • Employer-paid retirement savings program
  • Employee-exclusive discounts on travel, insurance, memberships, and more
  • Free travel medical insurance for you and your immediate family
  • Ongoing professional development
  • Paid vacation and personal days, including a Volunteer Day and Me Day
  • Flexible work models that make sense for your lifestyle

Who You Are

  • You have an adventurer's spirit with a love for all things digital.
  • You have a passion for innovation and a love for staying ahead of the digital curve.
  • You’re a spirited team player who excels in a fast-paced environment and thrives on challenge.
  • You have the natural ability to reduce a complex concept or task into something that is manageable and can be clearly understood, communicated and delivered on.
  • You have an inquisitive mind and love coming up with new ways to tackle a challenge and digging deeper to find the perfect solution to increase value for your customers.
  • You never sweat deadlines — you’ve got mad time management skills, so you always deliver on time.
  • You work well on your own but also enjoy being part of a collaborative team.

How You’ll Make an Impact

  • Join the masterminds behind our digital strategy. With your blend of UX, design, and tech knowledge, you'll dive deep into member insights and feedback to help us navigate the digital product roadmap.
  • You'll actively participate in creating, prioritizing, and nurturing our digital product development backlog.
  • Your mission is to translate member needs into enchanting product stories. Expect lots of design discussions, journey mapping, and some tech wizardry!
  • You’ll work closely with our design team to ensure your requirement artifacts become the masterpieces they deserve to be.
  • As the liaison with our development team, you'll define user stories, manage the backlog, review requirements, and remove obstacles.
  • You’ll collaborate with our project managers and business counterparts to identify risks, navigate schedules, and ensure our digital projects launch smoothly.
  • Partnering with our Marketing Operations and Business Intelligence teams you’ll help analyze data, explore the unknown, and inspire new feature ideas.
  • You'll be a key contributor throughout the entire project lifecycle. From gathering requirements to design, development, and launch!

What You Bring to the Table

  • 1-2 years of firsthand experience in digital, including digital commerce, product management, marketing, design and/or other related digital domains.
  • Strong knowledge of the digital sales funnel, CRO, UX principles, techniques, and design concepts.
  • Experience in customer research/engagement and digital marketing would be an asset. Certified Scrum Product Owner (CSPO) or Advanced Certified Scrum Product Owner (A-CSPO) certifications would be an asset.
  • Previous Product Owner experience is not required; however, we are looking for someone with experience working with interdepartmental teams and projects.
  • A university degree in a related field such as business, marketing, information technology, computer science, UX design or equivalencies are an asset.

Belonging Matters Here
AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact

recruitment@ama.ab.ca

. We’ll work with you feel supported throughout your journey with us.

WORK MODEL:

Hybrid

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About AMA - Alberta Motor Association

Consumer Services

AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.

Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.

Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!

Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!