Pilot Crew Scheduling Training Manager
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Pilot Crew Scheduling Training Manager is responsible for developing and implementing comprehensive training programs for new pilot crew schedulers. This role focuses on developing skills for both new hires and existing schedulers, to ensure proficiency in scheduling processes and systems. The incumbent will provide refresher and remedial training to maintain high standards of performance and compliance.
Responsibilities
- Develop and implement comprehensive training programs for new pilot crew schedulers.
- Strengthen the scheduling knowledge and competencies of new and current schedulers through focused training initiatives.
- Provide refresher and remedial training to existing schedulers to maintain high standards of performance and compliance.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
- Collaborate with other departments to ensure training materials are up-to-date and aligned with current policies and procedures.
- Maintain detailed records of training activities, progress, and outcomes.
- Ensure compliance with CARs and ALPA contract in all crew scheduling and training activities.
- Stay informed about industry best practices and regulatory requirements related to crew scheduling.
- Gather feedback from trainees to continuously improve training content and delivery methods.
Qualifications
- Postgraduate degree in Aviation Management, Business Administration, Communications, or equivalent years of experience is required.
- Minimum of 3+ years of experience in crew scheduling, training, instructional roles, or a related field, preferably within the aviation industry.
- Strong knowledge and proficiency in crew scheduling systems and software.
- In-depth understanding of CARs and ALPA contract.
- Excellent communication, interpersonal and presentation skills.
- Proven ability to lead, design and deliver effective training programs.
- Strong organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Attention to detail and accuracy.
- Adaptability and flexibility in a dynamic work environment.
- Ability to work collaboratively with various teams and departments.
- Certification in training and development or a related field is a plus.
Conditions Of Employment
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
Pilot Crew Scheduling Training Manager
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Pilot Crew Scheduling Training Manager is responsible for developing and implementing comprehensive training programs for new pilot crew schedulers. This role focuses on developing skills for both new hires and existing schedulers, to ensure proficiency in scheduling processes and systems. The incumbent will provide refresher and remedial training to maintain high standards of performance and compliance.
Responsibilities
- Develop and implement comprehensive training programs for new pilot crew schedulers.
- Strengthen the scheduling knowledge and competencies of new and current schedulers through focused training initiatives.
- Provide refresher and remedial training to existing schedulers to maintain high standards of performance and compliance.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
- Collaborate with other departments to ensure training materials are up-to-date and aligned with current policies and procedures.
- Maintain detailed records of training activities, progress, and outcomes.
- Ensure compliance with CARs and ALPA contract in all crew scheduling and training activities.
- Stay informed about industry best practices and regulatory requirements related to crew scheduling.
- Gather feedback from trainees to continuously improve training content and delivery methods.
Qualifications
- Postgraduate degree in Aviation Management, Business Administration, Communications, or equivalent years of experience is required.
- Minimum of 3+ years of experience in crew scheduling, training, instructional roles, or a related field, preferably within the aviation industry.
- Strong knowledge and proficiency in crew scheduling systems and software.
- In-depth understanding of CARs and ALPA contract.
- Excellent communication, interpersonal and presentation skills.
- Proven ability to lead, design and deliver effective training programs.
- Strong organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Attention to detail and accuracy.
- Adaptability and flexibility in a dynamic work environment.
- Ability to work collaboratively with various teams and departments.
- Certification in training and development or a related field is a plus.
Conditions Of Employment
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.