Manager of Revenue Operations
Top Benefits
About the role
Who you are
- You are someone who’s hungry, action-oriented, and ready to make an impact
- The right person thrives at problem-solving, loves optimizing systems and processes, and can balance strategic thinking with tactical execution
- 3+ years of experience in RevOps
- Proven experience in Revenue Operations, Sales Operations, or a similar GTM operations role in a B2B SaaS environment
- Strong CRM administration skills (HubSpot, Salesforce, or similar) with a track record of improving workflows and data quality
- An AI-first mindset — experience with AI tools and automation platforms to streamline operations
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent problem-solving skills with a bias toward action and measurable results
- Highly autonomous — you’re hands-on, resourceful, and not afraid to dive into the details
- Strong communication skills and the ability to partner cross-functionally with leaders at all levels
What the job involves
- This is not your typical “keep the lights on” RevOps role — we want someone eager to identify opportunities, bring change, and execute with speed and precision
- This is a hands-on, high impact individual contributor position
- Working directly with the CEO and executive leadership team, you’ll roll up your sleeves daily, driving operational excellence while finding innovative ways to embed AI and automation into our sales, marketing, and customer success workflows
- You will also help us build the product and methodology we take to market with our new AI enabled post sales revenue platform
- Own key RevOps functions across the GTM organization (Sales, Marketing, CS), including the CRM and tech stack, reporting, forecasting, and process design
- Embed AI and automation into day-to-day operations — from lead routing to reporting — to reduce manual work and increase efficiency
- Partner with GTM leaders to identify operational bottlenecks and deliver creative, scalable solutions
- Maintain and improve data integrity across systems to enable better decision-making
- Create and deliver actionable dashboards, analytics, and performance insights to GTM leadership
- Drive adoption of new tools, processes, and best practices across the organization
- Stay ahead of emerging trends in AI, automation, and RevOps tooling to proactively recommend improvements
Benefits
- Flexible PTO
- Employee equity
- Learning & development
- Remote first, hybrid friendly
- 401(k) with employer matching
- Team celebrations
- Generous parental leave
- Comprehensive health & wellness plans
About Totango
We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.
The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.
Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.
Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.
Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.
Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.
We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.
Manager of Revenue Operations
Top Benefits
About the role
Who you are
- You are someone who’s hungry, action-oriented, and ready to make an impact
- The right person thrives at problem-solving, loves optimizing systems and processes, and can balance strategic thinking with tactical execution
- 3+ years of experience in RevOps
- Proven experience in Revenue Operations, Sales Operations, or a similar GTM operations role in a B2B SaaS environment
- Strong CRM administration skills (HubSpot, Salesforce, or similar) with a track record of improving workflows and data quality
- An AI-first mindset — experience with AI tools and automation platforms to streamline operations
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent problem-solving skills with a bias toward action and measurable results
- Highly autonomous — you’re hands-on, resourceful, and not afraid to dive into the details
- Strong communication skills and the ability to partner cross-functionally with leaders at all levels
What the job involves
- This is not your typical “keep the lights on” RevOps role — we want someone eager to identify opportunities, bring change, and execute with speed and precision
- This is a hands-on, high impact individual contributor position
- Working directly with the CEO and executive leadership team, you’ll roll up your sleeves daily, driving operational excellence while finding innovative ways to embed AI and automation into our sales, marketing, and customer success workflows
- You will also help us build the product and methodology we take to market with our new AI enabled post sales revenue platform
- Own key RevOps functions across the GTM organization (Sales, Marketing, CS), including the CRM and tech stack, reporting, forecasting, and process design
- Embed AI and automation into day-to-day operations — from lead routing to reporting — to reduce manual work and increase efficiency
- Partner with GTM leaders to identify operational bottlenecks and deliver creative, scalable solutions
- Maintain and improve data integrity across systems to enable better decision-making
- Create and deliver actionable dashboards, analytics, and performance insights to GTM leadership
- Drive adoption of new tools, processes, and best practices across the organization
- Stay ahead of emerging trends in AI, automation, and RevOps tooling to proactively recommend improvements
Benefits
- Flexible PTO
- Employee equity
- Learning & development
- Remote first, hybrid friendly
- 401(k) with employer matching
- Team celebrations
- Generous parental leave
- Comprehensive health & wellness plans
About Totango
We’re experts in customer-led growth: the practice of putting your customers at the center of your go-to-market strategy, because they are your most reliable source of growth. Our Customer Revenue Optimization suite was built to help large and fast-growing businesses thrive. Our powerful suite brings together three products, each designed to deliver exceptional results, and united by an integrated customer data platform.
The Totango Customer Success Platform leverages automated workflows and engagement features to help customers achieve their desired outcomes and drive long-term growth.
Unison, our AI-powered Customer Intelligence Engine works independently, or alongside any customer success platforms. It allows businesses to more effectively predict customer risk and proactively reduce churn before it becomes an issue.
Catalyst is our dedicated tool for revenue teams, streamlining growth operations by enabling seamless expansion.
Leading customer success teams around the world — including SAP, Github, Schneider Electric, Dynatrace, Drata, and Aircall — use Totango products to access actionable insights and empower teams to fuel customer-led growth.
Totango, a pioneer and leader in customer success software since 2010, merged with Catalyst Software in February 2024. The combined organization formed a CS powerhouse, which continues to grow through innovation and acquisition of AI and customer revenue operations technology and talent to help CS and revenue organizations retain and grow their customer base.
We are a remote organization with employees operating in 25 U.S. States, 6 countries, and have two offices in NYC and Tel Aviv.