What this job involves: JLL is hiring a dedicated Assistant Facilities Manager for one of it prestigious global clients located in Toronto's Financial District. This role requires full-time, on-site presence five days per week to ensure seamless facility operations and exceptional client service in a fast-paced corporate environment. The successful candidate will work closely with the Regional Facility Manager to maintain the highest standards of facility management while supporting the unique operational needs of a leading financial services organization. We will rely on your exceptional organizational abilities and clear communication skills to foster strong client relationships and ensure leadership remains fully informed of evolving client requirements and strategic needs.

What your day-to-day will look like:

• Facility Operations & Monitoring - Conduct monthly site audits, maintain security badging systems, manage desk assignments, and provide continuous facility monitoring to ensure KPI/SLA compliance
• Work Order & Maintenance Coordination - Support work order management for staff and vendors, coordinate maintenance scheduling, and oversee facility operations through direct employees and third-party service providers
• Client & Vendor Interface - Serve as primary point of contact for clients, vendors, visitors, and guests while delivering exceptional customer service and ensuring minimal disruption to business operations
• Administrative Support - Provide reception backup, retrieve and distribute mail/packages, order office supplies and PPE, and maintain accurate records for facility operations
• Event Coordination & Soft Services - Coordinate special events, manage meeting preparations, conference room reservations, food services, vending operations, and badging support
• Strategic Planning & Reporting - Assist Regional Facility Manager with tactical site planning, contribute to monthly business reviews, and support budget analysis and variance reporting
• Safety & Compliance Management - Implement hazard control measures, monitor team safety practices, manage site-level invoicing, and provide regional facilities support as needed

Required Qualifications:

• 4+ years of experience in facilities management, workplace operations, or a related corporate environment
• Experience coordinating vendors and service providers with a focus on service quality and responsiveness.
• Strong customer service mindset with the ability to communicate professionally at all levels.
• Proficiency with Microsoft Office and comfort working in CMMS platforms

Preferred Qualifications:

• Bachelor’s degree or equivalent experience.
• Experience in a multi-building campus or operationally complex environment.