Visitor Experience & Services Manager
About the role
Union/Affiliation:
Administrative and Professional Staff (APSA)
Pay range:
$74,288 to $88,609 annually
SFU Department Descr:
Marianne and Edward Gibson Art Museum
Position Grade:
8
of openings:
1
Biweekly Hours:
72
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Gibson Art Museum’s mission is to encourage open and inclusive learning about our past, current, and future worlds—including crucial considerations of the west coast region—by supporting the work of critically engaged and research-driven visual artists. We welcome diverse audience communities with free, year-round programming, activating artists’ work through the creation of research opportunities, exhibitions, commissions, publications, residencies, and a diverse array of public events, within the context of Simon Fraser University.
About the Role
The Visitor Experience & Services Manager is responsible for the scheduling, oversight and management of most public-facing aspects of the Gibson's operations including the Volunteer Team, Welcome Desks, Shop, and internal SFU and external events and space bookings to ensure that each museum visitor's experience is a positive one, reflecting the Gibson's ethos as a welcoming and inclusive space for all.
Core competencies for this position include: effective and clear communication (including actively listening, accurately reading non-verbal communication and successfully conveying information, thoughts and ideas with impact and influence); respectful and inclusive (contributing to a welcoming and inclusive university by valuing diversity and being open, compassionate and respectful); build relationships and work together (intentional about building and maintaining strong, positive and effective relationships, teams, collaborations).
Full
Not the right fit? Search for Visitor Experience & Services Manager jobs in Burnaby, BC
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.
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Visitor Experience & Services Manager
About the role
Union/Affiliation:
Administrative and Professional Staff (APSA)
Pay range:
$74,288 to $88,609 annually
SFU Department Descr:
Marianne and Edward Gibson Art Museum
Position Grade:
8
of openings:
1
Biweekly Hours:
72
Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Gibson Art Museum’s mission is to encourage open and inclusive learning about our past, current, and future worlds—including crucial considerations of the west coast region—by supporting the work of critically engaged and research-driven visual artists. We welcome diverse audience communities with free, year-round programming, activating artists’ work through the creation of research opportunities, exhibitions, commissions, publications, residencies, and a diverse array of public events, within the context of Simon Fraser University.
About the Role
The Visitor Experience & Services Manager is responsible for the scheduling, oversight and management of most public-facing aspects of the Gibson's operations including the Volunteer Team, Welcome Desks, Shop, and internal SFU and external events and space bookings to ensure that each museum visitor's experience is a positive one, reflecting the Gibson's ethos as a welcoming and inclusive space for all.
Core competencies for this position include: effective and clear communication (including actively listening, accurately reading non-verbal communication and successfully conveying information, thoughts and ideas with impact and influence); respectful and inclusive (contributing to a welcoming and inclusive university by valuing diversity and being open, compassionate and respectful); build relationships and work together (intentional about building and maintaining strong, positive and effective relationships, teams, collaborations).
Full
Not the right fit? Search for Visitor Experience & Services Manager jobs in Burnaby, BC
About Simon Fraser University
As Canada’s engaged university, SFU works with communities, organizations and partners to create, share and embrace knowledge that improves life and generates real change. We deliver a world-class education with lifelong value that shapes change-makers, visionaries and problem-solvers. We connect research and innovation to entrepreneurship and industry to deliver sustainable, relevant solutions to today’s problems. With campuses in British Columbia’s three largest cities – Vancouver, Burnaby and Surrey – SFU has eight faculties that deliver 193 undergraduate degree programs and 127 graduate degree programs to more than 35,000 students. The university now boasts more than 160,000 alumni residing in 143 countries.