Manager, Staff Relations (Non-Union Professional Services)
About the role
Duties and Responsibilities:
Responsible to oversee day-to-day delivery of non-union professional services staff relations operations and to administer the non-union professional services staff relations program and services. Additionally, this position is responsible for developing and leading university wide staff relations strategies and programs that support and facilitate a culture of valuing individual and team performance and employee engagement. These programs must be developed with a full alignment with the University’s objectives and goals in the areas of equity, diversity, inclusion, indigeneity and accessibility (EDIIA) in an effort to enhance the strategic objectives of the organization. This position works directly with the Talent Acquisition team and coaches them in the support and implementation of staff relations programs designed to support retention and attraction of staff.
Qualifications:
The incumbent must possess the following qualifications:
- Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
- Knowledge of staff relations and human resources program design, delivery, assessment, and evaluation methodologies, processes, and practices
- Knowledge of employment standards act
- Knowledge of relevant governing legislation, collective agreements, policies and procedures
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
- Requires diplomacy, tact and a highly developed ability to influence
- Demonstrated knowledge of coaching frameworks within an organizational and ER setting
- Demonstrated strong understanding of equity, accessibility, intersectionality, anti-racism, decolonization, inclusion, anti-oppression, the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, and their application in an organizational context.
Education and Experience:
The above is normally acquired through the completion of:
- Completion of bachelor’s degree in relevant area with CHRL. CHRP with equivalent experience or a combination of education and relevant experience would be considered with certifications in HR, Staff Relations or in EDI, Accessibility and/or Indigeneity
- Minimum of 7 years of previous HR experience, inclusive of providing advice and guidance to senior leaders on HR, staff relations, employee engagement, EDI, indigeneity or accessibility issues
- A minimum of 3 years experience with an element of Equity Diversity and Inclusion ideally with experience developing and leading diversity strategies within human resources.
- Experience coaching leaders around performance management and supporting progressive discipline is critical.
- Work within a unionized workplace considered an asset
- Experience in project, policy and/or program development
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
About Carleton University
Carleton University, Canada’s capital university is situated on a beautiful campus bordered by the sparkling Rideau River and Canal, Carleton is just minutes from the heart of our nation’s government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa. Many of Ontario’s leading high tech companies surround our campus where cutting-edge research joins with highly innovative teaching to solve real-life problems. Members of a dynamic, research-intensive university, Carleton’s faculty and staff provide a superior learning experience for our fine students who hail from every province and from over 100 countries around the world.
Manager, Staff Relations (Non-Union Professional Services)
About the role
Duties and Responsibilities:
Responsible to oversee day-to-day delivery of non-union professional services staff relations operations and to administer the non-union professional services staff relations program and services. Additionally, this position is responsible for developing and leading university wide staff relations strategies and programs that support and facilitate a culture of valuing individual and team performance and employee engagement. These programs must be developed with a full alignment with the University’s objectives and goals in the areas of equity, diversity, inclusion, indigeneity and accessibility (EDIIA) in an effort to enhance the strategic objectives of the organization. This position works directly with the Talent Acquisition team and coaches them in the support and implementation of staff relations programs designed to support retention and attraction of staff.
Qualifications:
The incumbent must possess the following qualifications:
- Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
- Knowledge of staff relations and human resources program design, delivery, assessment, and evaluation methodologies, processes, and practices
- Knowledge of employment standards act
- Knowledge of relevant governing legislation, collective agreements, policies and procedures
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
- Requires diplomacy, tact and a highly developed ability to influence
- Demonstrated knowledge of coaching frameworks within an organizational and ER setting
- Demonstrated strong understanding of equity, accessibility, intersectionality, anti-racism, decolonization, inclusion, anti-oppression, the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, and their application in an organizational context.
Education and Experience:
The above is normally acquired through the completion of:
- Completion of bachelor’s degree in relevant area with CHRL. CHRP with equivalent experience or a combination of education and relevant experience would be considered with certifications in HR, Staff Relations or in EDI, Accessibility and/or Indigeneity
- Minimum of 7 years of previous HR experience, inclusive of providing advice and guidance to senior leaders on HR, staff relations, employee engagement, EDI, indigeneity or accessibility issues
- A minimum of 3 years experience with an element of Equity Diversity and Inclusion ideally with experience developing and leading diversity strategies within human resources.
- Experience coaching leaders around performance management and supporting progressive discipline is critical.
- Work within a unionized workplace considered an asset
- Experience in project, policy and/or program development
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
About Carleton University
Carleton University, Canada’s capital university is situated on a beautiful campus bordered by the sparkling Rideau River and Canal, Carleton is just minutes from the heart of our nation’s government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa. Many of Ontario’s leading high tech companies surround our campus where cutting-edge research joins with highly innovative teaching to solve real-life problems. Members of a dynamic, research-intensive university, Carleton’s faculty and staff provide a superior learning experience for our fine students who hail from every province and from over 100 countries around the world.