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Sunwing Weddings - Consultant, Royalton Weddings

Toronto, ON
Mid Level
full_time

About the role

About Us:
Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

Royalton Wedding Consultant

OVERALL OBJECTIVE:
To organize and coordinate all events surrounding a destination wedding at Royalton Resorts using the Royalton wedding program objectives. To implement the bride and groom’s specific vision of their wedding day by working with vendors and onsite wedding consultants. To ensure that communication and planning is a positive experience for every couple, so that they may fully enjoy the experience of getting married at a Royalton Resort.

COMPANY NAME: Sunwing Vacations Group Inc.

Department: Destination Weddings & Events

Position: Wedding Consultant, Royalton Weddings

Employment: Full-Time

Location: Toronto, ON

RESPONSIBILITIES:

  • Responsible for maintaining a group level of up to 150 weddings across a fiscal year, with the expectation to provide individualized customer service to each bride, groom and travel agent
  • Responsible for maintaining a positive and trustworthy relationship with individual clients, showcasing the Royalton Weddings planning experience
  • Understanding a client’s specific needs and developing a planning style to fit these needs
  • Offering creative suggestions to fit with client’s wedding questions and vision
  • Ability to handle escalated calls/emails and respond accordingly while offering solutions that will benefit both Royalton and the clients
  • Balancing wedding budgets in TravelWorks
  • Work with preferred vendors to book excursions, wedding amenities etc.
  • Travel to destination for site inspections.
  • Answering phone calls and assisting with inquiries and challenges.

What You’ll Need:

  • Strong organizational, communication and customer service skills
  • Proficient in Microsoft Office applications (Outlook, Word, Excel, Teams)
  • Previous experience with an invoicing/accounting application is an asset (ie. TravelWorks)
  • Multitasking abilities and time management are critical
  • Ability to work autonomously
  • Detail-oriented
  • Ability to work under pressure

What You’ll Be A Part Of:

  • Grow your career with challenging and rewarding work that makes a difference
  • Opportunity to give back through our social responsibility initiatives
  • Work with a fun, passionate, travel-loving team!
  • See for yourself! @sunwinglife

We thank all who apply however only those who meet the qualifications will be contacted.

At Sunwing, diversity is important to us. Click here to learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process.

We thank all who apply however only those who meet the qualifications will be contacted.

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email recruiting@sunwing.ca

About Sunwing Vacations Group

Hospitality
1001-5000

We are Sunwing Vacations Group, the vacation division of the WestJet Group, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Together we form the largest vacations brands in North America.