#Manager, Facilities Maintenance

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

##The Opportunity

The Physical Facilities Department oversees the planning, maintenance, and development of Banff Centre’s infrastructure. Responsibilities include managing the organization's physical assets and providing timely, efficient services to a wide range of users, including staff, faculty, guests, artists, and the broader community.

This role is responsible for planning, coordinating, and directing staff in the trades and ground maintenance, repair, and upkeep of all infrastructure including buildings, architectural elements, roads, parking lots, snow removal and landscaping. The Manager ensures a safe, efficient, and environmentally responsible work environment while delivering timely, high-quality service to the Banff Centre community. This position emphasizes strong leadership, proactive problem-solving, and a commitment to exceptional customer service and workmanship standards.

The Manager, Facilities Maintenance oversees daily operations of the physical grounds on campus. Providing guidance to a team of carpenters, painters, groundskeepers and locksmith, this role involves coordinating staff to maintain the campus. This is a key position that helps ensure prompt responses to the needs of the Banff Centre community, and promotes strong customer service and high-quality workmanship.

##Roles and Responsibilities

Reporting to the Associate Director, Physical Facilities, key accountabilities include:

Facilities Maintenance

• Oversee the maintenance, repair, and operation of all facilities, including buildings, grounds, roads, parking lots, and site infrastructure.
• Coordinate routine repairs and preventative maintenance programs, including scheduled inspections of buildings, grounds, and equipment.
• Assist the Executive and Associate Directors in capital expenditure and planning.
• Monitor the quality, timeliness, and effectiveness of maintenance and repairs.
• Manage specialized service agreements, including vehicle leases, roof anchors, pest control, laundry, waste removal and elevator service agreements with 2 elevator service providers.
• Manage logistical support to accomplish trade-related work and ensure timely delivery of materials and products for seasonal tasks.
• Troubleshoot emergency repairs and maintenance; maintain an after-hours callback system to provide emergency coverage.
• Prepare specialized tools, machinery, and equipment for seasonal or special tasks, and coordinate major equipment repair or replacement.

Employee Supervision and Leadership

• Supervise all trades personnel, including carpentry, painting, locks/inventory, and grounds staff.
• Recruit, hire, mentor, and evaluate staff, assign work and provide ongoing formal and informal feedback, coaching, and support.
• Develop and implement work policies, procedures, and safe work practices.
• Train staff in the safe and efficient operation of tools, machinery, and equipment, and provide clear direction and oversight.
• Maintain a high-performing, collaborative, and inclusive team culture, aligned with Banff Centre values.
• Recruit, coach and lead team members, providing ongoing performance management and progressive discipline, when necessary, up to and including termination.

Health, Safety and Compliance

• Serve as the Health and Safety representative for Physical Facilities on the Banff Centre Joint Health and Safety Committee.
• Implement, monitor, and maintain departmental health and safety initiatives, including WHMIS, standing operating procedures, and injury reduction programs.
• Ensure all personnel have access to proper protective equipment and are trained in its use; conduct regular safety meetings.
• Maintain and purchase all necessary health and safety supplies for the department.

Environmental and Sustainability Initiatives

• Ensure all work is conducted in an environmentally responsible manner, using proven products, technologies, and best management practices.
• Manage the recycling depot infrastructure and coordinate recycling initiatives with the Town of Banff. Oversee the Town of Banff’s waste removal from campus including organizing extra pickups as required.
• Liaise with the Town of Banff and Parks Canada on matters including street maintenance, waste removal, snow clearing, site development and underground utility repairs.
• Act as a liaison with the Canadian Parks Service regarding wildlife and vegetation management and environmental impact assessments.
• Implement and monitor environmental initiatives for the department in collaboration with the Associate Director, Physical Facilities and the Environmental Committee.
• Coordinate and prioritize on site equipment repairs.

Human Resources, Team Building and Interdivisional Cooperation

• Foster an internal culture that maintains the highest standards for customer service, excellence of staff, participant and guest experience, and fiscal, operational, and organizational integrity.
• Ensure a positive and safe work environment for all Banff employees, aligned with Banff Centre’s policies including but not limited to code of ethics, anti-harassment policies, contractual obligations, and strategic directions.
• Maintain effective working relationships with team members, internal partners, customers, the union and other stakeholders.
• Enable Physical Facilities team to function as a high performing team at all times, maintaining open communication, clear objectives and priorities, and a culture of positive behavioral intent that is consistent and in alignment with Banff Centre values and is welcoming and inclusive, supporting a diverse workforce.
• Recruit, hire, and mentor staff, assigning work, and measuring their performance in relation to the strategic standards of excellence and goals. Works closely with the Human Resources Team to ensure policies, procedures, contractual, legislative and work culture expectations are met.
• Ensure that employees fully understand their roles, responsibilities, and performance standards and provide ongoing formal and informal feedback, coaching and support as employees strive to achieve expectations.

Inclusion, Diversity, Equity and Access

• Support the development and implementation of strategies to promote inclusion, diversity, equity, and access across Banff Centre.
• Support team members participating in training sessions to educate on unconscious bias, cultural competency, and other diversity-related development processes.
• Conduct and support assessments of workplace accessibility for employees, participants and guests with disabilities and determine and implement improvements as required.
• Ensure work environment is welcoming and progressive for members of diverse and Indigenous Communities.

##Qualifications and Educational Requirements

• Minimum of 5 years’ experience in a management/supervisory role overseeing buildings and grounds maintenance
• Team leader with proven ability to supervise, train and motivate staff
• Excellent communication, organizational and interpersonal skills
• The ability to solve problems and meet deadlines under pressure
• Proficiency in Windows based software applications including word processing, spreadsheet and database software
• Experience in a unionized environment will be considered as asset
• Project management experience strongly desired
• Budget experience preferred

##Employment Terms and****Benefits

• In accordance with the terms of employment governing Management/PSP employees, this is a salaried, full-time position, subject to a 6-month probationary period.
• The salary range for this position is $68,714 to $102,040 based on experience.
• The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
• Benefits of working at Banff Centre are:
  • Transitional staff housing (based on availability)
  • Professional development
  • Employee Assistance Program
  • Health care spending account
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!

##Application Process

-We are accepting applications for the Manager, Facilities Maintenance position until a suitable candidate is found.

• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement

Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at privacy@banffcentre.ca, 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.